Vivian Olivares
Lake In The Hills,IL
Summary
- Passionate about providing the best possible job in an organization that will allow me to utilize my education, skills and abilities.
- Work well with others
- Ability to meet deadlines
- Quick learner
- Multi-line phone talent
- Excellent communication and telephone skills
- Bilingual
- Able to work in a fast-paced environment
- Flexible
- Detail Oriented
- Accurate and punctual
- MS Windows Proficient
- Excel
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
10
10
years of professional experience
Work History
Front Desk Receptionist
Holiday Inn
Mount Prospect
- Answered an average of 35 calls per day by addressing customer inquiries and solving problems, Greeted customers entering the hotel to ascertain what each customer wanted or needed, Politely assisted customers in person and via telephone, Directed calls to appropriate individuals and departments, Monitored cash drawers in multiple checkout stations to ensure adequate cash supply, Replenished supplies, bags and other materials at each cash wrap, Checked people in and out of the hotel
Credit Repair Specialist
Treelife Financial Solutions
Chicago
06.2021 - Current
- Online Advertising and Marketing, Quoting and evaluations, Creating program plans to fit clients needs, Collaborating with Real Estate agents, Brokers and Lenders, Business Funding, Business Start ups, LLC filings for clients, Business Consultations
Front Desk Receptionist/ Billing Insurance Coordinator
Smiles On Randall
Carpentersville
08.2015 - Current
- Responsible for arranging all appointments, Insurance verifications for every patient intake all medicaid and PPO, Collect all forms of payment for patients, Confirm Appointments, Verify Schedule each day, Assist Dr
- While completing treatments, Can perform Prophy’s (cleanings), Insurance claim follow up, Enter payment Collections, In charge of managing our oral surgeon specialist schedule, Responsible for sending in pre-authorizations and and follow up, Correcting Claim adjustment errors
Marketing
It Works
Online
05.2017 - 01.2018
- Sold product, Advertised product and company, Arranged online meeting, Actively work to meet ranks, Help others become distributors and loyal customers
Recruiter
Atlas Staffing
Elgin
06.2014 - 10.2014
- Filled orders by recruiting temps for work on a daily basis, Took in applications as well as, provided drug tests, and filled paperwork out for every individual, Spoke with Client on a weekly basis to follow-up
- Also, set up interviews for temps with clients at the worksite, Dispatched temps from office
- Provided information about location and job as well as giving a work ticket, Took in an average of 80 inbound calls a day
- Did an average of 80 to 100 outbound calls daily, Data entry when filling an application or additional information into the system under customer profile
Education
Associate Degree - Early childhood (disabilities)
Elgin Community College
Elgin, ILDiploma -
Dundee Crown
Carpentersville, IL01.2012
Skills
- Customer Service
- Time Management
- Listening Skills
- Cash Handling
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Scheduling
- Verbal and written communication
- Administrative Skills
- Office Organization
- Oral and writing communication
- File Organization
- Hospitality services
- Front Office Management
- Filing
- Sensitive information handling
- Administrative Support
- Skilled in Software
- Multi-Line Telephone Systems
- Payment Processing
- Computer Proficiency
- Claims Handling
References
References Upon Request
Timeline
Credit Repair Specialist
Treelife Financial Solutions
06.2021 - Current
Marketing
It Works
05.2017 - 01.2018
Front Desk Receptionist/ Billing Insurance Coordinator
Smiles On Randall
08.2015 - Current
Recruiter
Atlas Staffing
06.2014 - 10.2014
Front Desk Receptionist
Holiday Inn
Associate Degree - Early childhood (disabilities)
Elgin Community College
Diploma -
Dundee Crown