Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Vivian Perez

St. Cloud,FL

Summary

Enhancing customer loyalty and streamlining transactions at Dunkin, showcasing exceptional customer service and accuracy in handling financial transactions. Demonstrates strong work ethic, organizational abilities, and empathy, significantly contributing to a positive customer experience and operational efficiency. Friendly and reliable, offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

1
1
Certification

Work History

CASHIER

DUNKIN
02.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

Associate of Arts - LIBRAL ARTS

Valencia College
Orlando, FL
05.2025

Certificate - Nursing Assistant

CNA Training Inc
Orlando, FL
06.2024

High School Diploma -

HARMONY HIGH SCHOOL
St. Cloud, FL
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Organizational abilities
  • Professionalism and Courtesy

Languages

Spanish
Native or Bilingual

Certification

Nursing Assistant, CNA Training Inc

Timeline

CASHIER

DUNKIN
02.2023 - 08.2023

Associate of Arts - LIBRAL ARTS

Valencia College

Certificate - Nursing Assistant

CNA Training Inc

High School Diploma -

HARMONY HIGH SCHOOL

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Vivian Perez