VIVIAN SIMMONS
Houston,TX
Summary
Looking to gain a position as a Tobacco Cessation Counselor with a company that will use my communication skills 12 Core Functions and Certified Tobacco Treatment Certification to provide therapy to those wanting to be freed from the affects of tobacco use.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Insurance Specialist
PFS GROUP
01.2019 - 03.2021
- Processed claims, make phone calls, Work with all types of commercial insurance, xerox, fax, resubmit documents for claims if Past timely filing, work with CMS 1500 and UB04's forms, multi-task, performed verification, work spreadsheets WPS accounts.
RSS-Recovery Support Specialist
Benefit Recovery
11.2014 - 09.2017
- Recovered Benefits for Insurance payment of claims, CMS 1500, HCFA 1500, UB04s, obtained EOB's, called insurance carriers, variety of Commercial carriers, Medicare, Medicaid, reprocessed claims, typed appeals
- Obtained claim status, resolved claims as required for special projects as needed
- Knowledge of Standard HIPPA Regulations, CPT Codes, ICD-9, type 40+ wpm
- Software Epic, IDX
Customer Service Associate
Xerox, Commercial Solutions
04.2010 - 04.2012
- Answer phone calls Inbound and Outbound, closed out bank accounts, activated client's bank cards, transferred funds between accounts, used bank your way tool to help assist clients with their banking needs
- Use Platform to pull up client accounts
- Use Citrix, FDR, and RSA Security to verify client to close accounts, provide balances, give information on rewards points, close out check cards, solved problems with unusable check cards, upgraded and downgrade check cards.
Health Information Technician
MHMRA of Harris County
03.2000 - 05.2008
- Maintained, updated, and organized medical records
- Completed related records functions including retrieving consumer charts, copying, forwarding records, tracking, and ensuring that privacy, confidentiality, and disclosure procedures are followed
- Keeps management informed of area activities and of any significant problems
- Demonstrated, ethical conduct in all professional activities.
LCDC, Counselor Intern
DAPA Family Recovery Program, Blues Management
02.2001 - 09.2001
- Provided education and training to help people that were addicted to alcohol, drugs, Narcotics such as Cocaine and inhalants
- Help clients develop skills needed to identify problems and behaviors related to their addiction and offer coping strategies for recovery
- Provided 12 Core Functions Steps
- Collaborated on the development of treatment goals and objectives for over 40 clients with 80% success rate determined through urinalysis screenings.
Temporary Agencies
05.1991 - 03.2000
- Performed various temporary positions, contributing to the overall contribution of many companies
- Duties included: Customer services representative with a major grocery chain; prepared purchase orders and worked in accounts payable
- Numerous experiences using numeric 13-line MLX-20L (AT&T)
- Performed a variety of clerical duties including filing, typing, sorting/ distributing mail, payroll checks, processing, stocking, labeled and bunded equipment, inputting alpha and numeric (the Medical-EZ software program), ordering supplies, scheduling appointments, switch board operator, and general office duties.
Financial Manager/ Medical Assistant
Chiropractic Clinic
04.1988 - 04.1991
- Processed patient's billing handled and processed Workman's Compensation claims, Medicare/Medicaid, CPT code and ICD-9 coding processed mass-market accounts before 30-day cycle (which resulted in increased company profits by 80% and general routine office responsibilities
- Took patient's vital signs, blood pressure, weight, height, and have knowledge of medical terminology.
Education
Evan E. Worthing Sr. High School
Houston, TXUniversity of Houston
Houston, TXAssociate of Arts - Human Services
Ohio Christian University (Associate Degree)
Circleville, OH06.2021
Skills
- Documentation skills
- Policy analysis
- Documentation abilities
- Account Management
- Smoking cessation support
- Tobacco Control Efforts
- Smoking Cessation Counseling
- Active Listening
- Organization and Time Management
- Problem Resolution
- Critical Thinking
- Attention to Detail
References
Upon Request
Certification
- [Certified Tobacco Treatment Trained Professional], MD Anderson - one week
Timeline
Insurance Specialist
PFS GROUP
01.2019 - 03.2021
RSS-Recovery Support Specialist
Benefit Recovery
11.2014 - 09.2017
Customer Service Associate
Xerox, Commercial Solutions
04.2010 - 04.2012
LCDC, Counselor Intern
DAPA Family Recovery Program, Blues Management
02.2001 - 09.2001
Health Information Technician
MHMRA of Harris County
03.2000 - 05.2008
Temporary Agencies
05.1991 - 03.2000
Financial Manager/ Medical Assistant
Chiropractic Clinic
04.1988 - 04.1991
Evan E. Worthing Sr. High School
University of Houston
Associate of Arts - Human Services
Ohio Christian University (Associate Degree)