VIVIAN TORRES
Poth,TX
Summary
Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
8
8
years of professional experience
Work History
Sales Associate
Holy Smokes Tobacco & Accessories
12.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Account Representative
David Del Bosque State Farm
01.2023 - 12.2024
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Participated in industry events to network with potential clients, ultimately increasing market presence.
- Collaborated with other departments to address customer needs and service requests.
- Processed client payments and updated accounts.
- Supported customer satisfaction through regular follow-up and communication.
- Recorded accurate and efficient records in customer database.
Baker
RX Baked Goods
11.2022 - 01.2023
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
Chiropractor Assistant
Pecan Valley Chiropractic / San, Antonio Chiropractor
01.2022 - 02.2022
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Maintained detailed records of test results by entering data and patient information into computer
- Liaised with patients and addressed inquiries, appointment requests and billing questions
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Collected and documented patient medical information such as blood pressure and weight.
Agent Team Member
Joe Moncada State Farm
07.2022 - 11.2022
- Maintained accurate records of all client interactions, ensuring seamless continuity of service during employee transitions or absences.
- Developed strong relationships with clients, resulting in repeat business and client referrals.
- Collaborated closely with other departments as needed to provide comprehensive services addressing clients'' diverse needs holistically.
- Streamlined the communication process for increased efficiency within the team through effective collaboration and information sharing.
Cook
Brick N’ Dough
09.2021 - 01.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Retail Associate Manager
Home Marketplace
07.2019 - 05.2021
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members
- Managed purchasing, sales, marketing and customer account operations efficiently
- Studied latest trends to add new merchandise to product lineup, improving sales revenues
- Appraised inventory levels and ordered new merchandise to keep quantities well-stocked
- Interacted well with customers to build connections and nurture relationships.
Team Member
Mrs. Annie’s Peanut Patch
05.2019 - 06.2019
- Wrapped and packed perishable food in boxes based on quality and quantity
- Lifted, moved and organized large boxes of food to transport to and from storage
- Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals
- Cleaned and sterilized factory processing containers and work areas to keep foods safe
- Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
Cook Helper
Circle G
11.2016 - 03.2017
- Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers
- Cleaned and washed all utensils, preparation equipment cutting boards and counters
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes
- Made food according to standard recipes with requested changes for customer satisfaction
Education
High School Diploma - undefined
Pettus Secondary
Pettus, TX06.2018
Skills
- Active Listening
- Customer Satisfaction
- Customer Data Confidentiality
- Responding to Difficult
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Customer Service and Assistance
- Proactive Self-Starter
- Managing Cash Register
- Strategic Planning
- Retail Knowledge
- Critical Thinking
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Sales Associate
Holy Smokes Tobacco & Accessories
12.2024 - 03.2025
Account Representative
David Del Bosque State Farm
01.2023 - 12.2024
Baker
RX Baked Goods
11.2022 - 01.2023
Agent Team Member
Joe Moncada State Farm
07.2022 - 11.2022
Chiropractor Assistant
Pecan Valley Chiropractic / San, Antonio Chiropractor
01.2022 - 02.2022
Cook
Brick N’ Dough
09.2021 - 01.2022
Retail Associate Manager
Home Marketplace
07.2019 - 05.2021
Team Member
Mrs. Annie’s Peanut Patch
05.2019 - 06.2019
Cook Helper
Circle G
11.2016 - 03.2017
High School Diploma - undefined
Pettus Secondary
Certification
Property and Casualty, Life, Accident, Health & HMO
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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