Vivian U. Madu
Chicago,IL
Summary
Healthcare professional prepared to deliver high-quality patient care in supportive environment. Known for reliability and ability to adapt to changing patient needs. Proven track record in patient assistance, communication, and teamwork.
Pharmacy professional with robust foundation in medication preparation and patient care. Proven track record of assisting pharmacists effectively, ensuring precise medication dispensing and compliance with healthcare regulations. Strong focus on collaborative teamwork and achieving optimal results in dynamic environment.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Jackson Park Hospital
04.2021 - 01.2024
- Assisted pharmacists in conducting medication therapy management reviews for patients with complex medication regimens or chronic conditions.
- Assisted in the implementation of a medication synchronization program, leading to improved patient adherence and overall health outcomes.
- Enhanced patient satisfaction by accurately filling prescriptions and providing friendly customer service.
- Supported patient care by maintaining confidentiality in all interactions and adhering to HIPAA regulations.
- Facilitated timely medication dispensing by effectively managing wait times for prescriptions, ensuring patients received medications as expeditiously as possible.
Nursing Assistant
Jackson Park Hospital
01.2017 - 04.2021
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Secretary
Peter Ngaonye & Associate CPA Accountants
01.2017 - 01.2020
The Villa of Windsor Park, Nursing and Rehabilitation Center
01.2012 - 01.2016
- Assisted patients with daily routine
- Monitored patients in-take and out-put
- Kept patients clean and dry at all time
St Agnes Healthcare and Rehabilitation Center
01.2007 - 01.2012
- Assisted patients with daily routine
- Monitored patients in-take and out-put
- Kept patients clean and dry at all time
Education
Associate degree - Science
City College Go Chicago-Harry S. Truman College
Chicago, IL06-2012
Certified Nursing Assistant (CNA) - Nursing Assistant
Great Paragon Healthcare Service
Chicago, IL01.2007
Bachelor of Science -
University of Nigeria Nsukka
01.2004
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Supply restocking
Accomplishments
- Achieved results by completing patient care with accuracy and efficiency.
- Achieved good results through effectively helping with tasks..
- Documented and resolved issues which led to patent safety..
References
- Gabriel Ahiamadi, (240) 565-7635
- Joyce, (773) 954-6514
- Peter Ngaonye, (773) 334-3303
Certification
- Pharmacy Technician License, State of Illinois, Division of Professional Regulation, 01/01/24
- Associate degree, 05/01/12
- Illinois Nurse Assistant/AIDE Training Competency Evaluation Program, 01/01/07
Community Service
- Northwestern Memorial Hospital – MRI, Chicago, IL, 01/01/13, 12/31/14, Filing of documents
- Old St. Mary’s Church, Chicago, IL, 01/01/14, Present, Assist in church activities.
Languages
English
Professional Working
Igbo
Native or Bilingual
Timeline
Pharmacy Technician
Jackson Park Hospital
04.2021 - 01.2024
Nursing Assistant
Jackson Park Hospital
01.2017 - 04.2021
Secretary
Peter Ngaonye & Associate CPA Accountants
01.2017 - 01.2020
The Villa of Windsor Park, Nursing and Rehabilitation Center
01.2012 - 01.2016
St Agnes Healthcare and Rehabilitation Center
01.2007 - 01.2012
Bachelor of Science -
University of Nigeria Nsukka
- Pharmacy Technician License, State of Illinois, Division of Professional Regulation, 01/01/24
- Associate degree, 05/01/12
- Illinois Nurse Assistant/AIDE Training Competency Evaluation Program, 01/01/07
Associate degree - Science
City College Go Chicago-Harry S. Truman College
Certified Nursing Assistant (CNA) - Nursing Assistant
Great Paragon Healthcare Service
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