Summary
Overview
Work History
Education
Skills
Timeline
Generic

Viviana Barraza

Fort Worth

Summary

Experienced in customer service, consistently providing great guest hospitality skills and quality service. Proficient in handling fast paced environments with patience and efficient service. Able to handle stressful situations at ease and take care of any customer complaints with respect and acknowledgement.

Overview

3
3
years of professional experience

Work History

Server

Gemelle
Fort Worth
07.2024 - 06.2025
  • Took orders from customers accurately and in a timely manner.
  • Stayed informed about daily specials, new menu items, promotions.
  • Made sure guest always felt comfortable and satisfied with their experience

Guest service

CAVA
03.2024 - 07.2024
  • Responsible for greeting customers and creating healthy mediterranean bowls in a fast casual way.
  • Ring up orders and helped others on the line with what needed to be done.
  • Keep the restaurant clean and tables cleared.

Server

Press Cafe
10.2023 - 02.2024
  • Seat my guest, treat them kindly with hospitality and make sure their cups were never empty.
  • Give guest an overview of the menu and our daily specials.
  • Keep the guest areas clean and make sure that I stay consistent with all of my tables.

Hostess

Pappadeaux
08.2022 - 03.2023
  • Welcoming guest and seating them based on preference and available tables.
  • Provide accurate wait time for guest and manage reservations.
  • I would handle any customer inquiries or complaints/feedback with utmost respect.
  • Lastly I'd manage the seating chart using open table.

Cashier/front of house

Jason's Deli
01.2022 - 08.2022
  • Responsible for ringing up customers while providing welcoming and positive energy.
  • Maintained the cleanliness of the restaurant, and occasionally taking orders to guest.
  • Boxed catering orders while making sure everything was neatly boxed.

Education

High School Diploma -

Paschal Highshcool
01.2023

Skills

  • Customer Service
  • Cash register skills
  • Conflict Resolution
  • Communication skills
  • Menu knowledge
  • Positive attitude
  • Guest engagement
  • Positive and professional

Timeline

Server

Gemelle
07.2024 - 06.2025

Guest service

CAVA
03.2024 - 07.2024

Server

Press Cafe
10.2023 - 02.2024

Hostess

Pappadeaux
08.2022 - 03.2023

Cashier/front of house

Jason's Deli
01.2022 - 08.2022

High School Diploma -

Paschal Highshcool
Viviana Barraza