Viviana Cardelas
Las Vegas,NV
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Mas Por Favor. Proven ability to engage guests and manage cash handling efficiently, while enhancing dining experiences through effective collaboration with team members. Committed to delivering outstanding service and optimizing operational processes.
Overview
2027
2027
years of professional experience
Work History
Server
Mas Por Favor
Las Vegas, NV
2021 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Operated POS system efficiently, processing orders and managing transactions accurately.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
Restaurant Hostess
Trevi
Las Vegas, NV
09.2022 - 02.2023
- Greeted guests warmly, ensuring a positive first impression of dining experience.
- Managed reservations efficiently, optimizing seating arrangements during peak hours.
- Collaborated with servers and kitchen staff to streamline guest service processes.
- Assisted in training new hostesses on customer service standards and restaurant protocols.
Cashier
Marquee
Las Vegas, NV
11.2024 - 08.2025
- Managed cash register operations, balancing funds at the end of shifts.
- Trained new cashiers on operational procedures and customer service standards.
Education
High School Diploma -
Desert Oasis High School
Las Vegas, NV05.2021
Cosmetology -
Aveda Institute
Las Vegas, NV04.2024
Skills
Strong work ethic
Exceptional customer service
Cash handling
Guest engagement
Customer service
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Marquee
11.2024 - 08.2025
Restaurant Hostess
Trevi
09.2022 - 02.2023
Server
Mas Por Favor
2021 - Current
High School Diploma -
Desert Oasis High School
Cosmetology -
Aveda Institute