Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Viviana Cristallo

Fremont,CA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Strizzi’s Fremont
11.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Attendant

The Laundry Room
01.2023 - 10.2023
  • Contributed to the overall positive reputation of the laundromat by consistently delivering excellent service and maintaining clean facilities.
  • Maintained the appearance of the laundromat by conducting regular inspections and scheduling repairs when necessary.
  • Educated customers on best practices for washing various types of garments, ensuring optimal results from their laundry experience.
  • Showcased attention to detail when folding finished laundry items, ensuring a professional appearance for customer pickup.

Food and Beverage Cashier

Betty Burgers
08.2021 - 09.2023
  • Operated cash register systems efficiently, quickly inputting orders and processing payments for fast service turnaround times.
  • Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
  • Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.

Cashier & Barista

The White Raven
11.2020 - 07.2021
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.

Education

Associate of Arts - Business Supervision & Management

Ohlone College
Fremont, CA
04-2028

High School -

Coast Redwood High School
Felton
05-2019

Skills

  • Strong work ethic

  • Exceptional customer service

  • Guest engagement

  • Cleanliness standards

  • Food safety practices

Certification

Certified Food Handler’s Certificate (2025-06-05)

California Responsible Beverage Service Training (2025-02-08)

Timeline

Server

Strizzi’s Fremont
11.2023 - Current

Attendant

The Laundry Room
01.2023 - 10.2023

Food and Beverage Cashier

Betty Burgers
08.2021 - 09.2023

Cashier & Barista

The White Raven
11.2020 - 07.2021

Associate of Arts - Business Supervision & Management

Ohlone College

High School -

Coast Redwood High School

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