Viviana Dietsch
Williamstown,NJ
Summary
Dynamic Sales Associate with proven expertise at Home Depot, excelling in customer service and conflict resolution. Cultivated strong customer relationships, enhancing retention rates through effective problem-solving and communication. Adept at training new staff, fostering teamwork, and driving product sales, ensuring a seamless and positive shopping experience.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
19
19
years of professional experience
Work History
Sales Associate
Home Depot
11.2006 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science -
Rowan University
Glassboro, NJAssociate of Science -
Union County College
Cranford, NJSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Listening skills
- Relationship building
- Verbal/written communication
- Conflict resolution
- Sales expertise
- Product sales
- Excellent communication skills
Languages
Spanish
Full Professional
English
Professional Working
French
Elementary
Interests
- I enjoy helping others and giving back to the community
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Watching Movies and TV Shows
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Reading
- Historical Exploration
- I enjoy cooking for friends and family gatherings
- Wine Tasting
- Dance
Timeline
Sales Associate
Home Depot
11.2006 - Current
Bachelor of Science -
Rowan University
Associate of Science -
Union County College
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
Kevin LawlorKevin Lawlor
Assistant General Manager at Burlington Stores Inc.Assistant General Manager at Burlington Stores Inc.