Viviana Ortiz
Austin,TX
Summary
Bilingual in English and Spanish. Demonstrate exceptional work ethic, keen problem-solving and decision-making skills, organized, detail-oriented, time management skills, and a dedicated professional with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with a friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork, and project needs.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Renewal By Anderson
Austin, TX
02.2024 - Current
- Greeted visitors and provided general information about the company.
- Provided administrative support to the executive team
- Ensured efficient operation of office equipment
- Directed customer inquiries to appropriate department personnel
- Handled incoming and outgoing correspondence
- Managed office supplies inventory and placed orders when necessary
Clinical Coordinator
Texas Orthopedics
Austin, TX
05.2022 - 06.2023
- Maintained up to date flies and records
- Scheduled appointments with drug reps
- Prep paperwork for imaging
- Answered busy multiline telephones
- Assisted doctors in administering health care treatments for rheumatology patients
- Ordered imaging and labs- communicated with patient results and handled calls with insurances
Medical Records Clerk
Lorenz and Lorenz
Austin, TX
01.2022 - 03.2022
- Responsible for client- attorney correspondence
- Communicated extensively with attorney clients concerns
- Maintained client confidentiality
- Supported reception duties during lunch breaks
- Delivered settlement checks to client ensuring proper documentation
Barista
Illuminate Coffee bar
Austin, TX
10.2021 - 01.2022
- Learned and practiced food handling and sanitation procedures
- Entered sales and handled all forms of payments
- Followed recipes precisely for consistent menu items
- Ordered and maintained inventory of food and drink supplies
Orthodontic Tech
Sing Orthodontics
Austin, TX
05.2021 - 08.2021
- Prepared examination rooms
- Sterilized equipment
- Maintained confidentiality and accuracy in updating patient charts
- Took patients x-ray and uploaded on computer system
- Assisted orthodontist when necessary
Teacher
Stepping Stone School
Austin, TX
02.2020 - 10.2020
- Created lesson plans for daily learning activities
- Provided a space for student learning
- Maintained communication with parents regarding student nutrition, learning and growth
- Followed curriculum
Brand Associate
Old Navy
Cedar Park, TX
08.2017 - 02.2019
- Correctly rang up store items
- Handled transactions consisting of a combination of payments
- Organized store layout
- Greeted customers/provided customer service around store
- Pulled shipment from back of house for inventory
Host
Applebee's
Cedar Park, TX
10.2016 - 04.2017
- Opened/closed high volume restraint
- Provided efficient customer service
- Organized large dining area
- Maintained communication with staff for successful dining
Education
High School -
Westwood High School
Austin, TX01.2018
Associate Degree -
Austin Community College
Austin, TXBachelor's Degree -
Texas State University
San Marcos, TXSkills
- Bilingual in English and Spanish
- Exceptional work ethic
- Problem solving
- Decision-making
- Organized
- Detail-oriented
- Time management
- Data entry
- Adaptability to change
References
References upon request
Timeline
Administrative Assistant
Renewal By Anderson
02.2024 - Current
Clinical Coordinator
Texas Orthopedics
05.2022 - 06.2023
Medical Records Clerk
Lorenz and Lorenz
01.2022 - 03.2022
Barista
Illuminate Coffee bar
10.2021 - 01.2022
Orthodontic Tech
Sing Orthodontics
05.2021 - 08.2021
Teacher
Stepping Stone School
02.2020 - 10.2020
Brand Associate
Old Navy
08.2017 - 02.2019
Host
Applebee's
10.2016 - 04.2017
High School -
Westwood High School
Associate Degree -
Austin Community College
Bachelor's Degree -
Texas State University
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