VIVIANA SAENZ
Casselberry,FL
Summary
Detail-oriented Pharmacy Technician with a strong focus on medication dispensing accuracy, team collaboration, and workflow optimization. Committed to maintaining confidentiality and drug safety while training new technicians to enhance operational efficiency.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
HILL DERM PHARMACY
Sanford, FL
10.2021 - Current
- Managed prescription processing and ensured accuracy in medication dispensing.
- Maintained inventory levels and conducted regular stock checks to prevent shortages.
- Trained new pharmacy technicians on operational procedures and best practices.
Education
High School Diploma -
INSTITUTO FERRINI
MEDELLIN - COLOMBIA11-2002
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Patient confidentiality
- Insurance verification
- Supply restocking
- Medication dispensing
- HIPAA
- Pharmacy ethics
- Drug inventory control
- Labeling accuracy
- Pharmacy and customer records management
- Stocking shelves
- Pharmaceutical calculations
- Drug safety
- Processing payments
- Pharmacy software proficiency
- Medication labels
- Pharmacy law compliance
Accomplishments
- Improved customer service standards by [Number]%.
- Increased customer retention [Number]% by delivering top-notch customer service from prescription drop-off to pick-up.
- Achieved [Result] by introducing [Software] for [Type] tasks.
Languages
Spanish
Native or Bilingual
Timeline
Pharmacy Technician
HILL DERM PHARMACY
10.2021 - Current
High School Diploma -
INSTITUTO FERRINI