Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Vivianna Madrigal

Pompton Lakes

Summary

Possess excellent customer service skills, including strong communication and reliable work. Track record of effectively collaborating with team members to achieve objectives and maintain positive workplace environment. Strong organizational skills and attention to detail.

Overview

4
4
years of professional experience

Work History

Sales Associate

Trader Joes
09.2022 - Current


  • Greets and assists customers warmly.
  • Provides accurate information about products, prices and availability both in person and over the phone.
  • Assists with training and mentoring new team members.
  • Performs sorting and organization of store items in an efficient and timely way.
  • Works as a part of a team and compensated for any deficiencies.
  • Performs cash register operations accurately according to company guidelines.
  • Develops an in-depth understanding of the product line and was able to effectively communicate features and benefits to customers.
  • Follows checklist to complete retail store opening and closing activities.
  • Organizes racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Associate

The Paper Store
09.2021 - 08.2022
  • Helped customers find and select tailored products.
  • Kept work area clean, organized and free of clutter at all times.
  • Assisted in the training of new coworkers.
  • Worked as a part of a team.
  • Maintained inventory records for restocking purposes.
  • Promoted benefits of store credit cards and customer loyalty programs.
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
  • Bagged and packaged purchases and wrapped gifts.
  • Opened and closed cash registers, balanced cash drawers, and made deposits.

Education

High School Diploma -

Diana C. Lobosco STEM Academy
06.2022

Skills

  • Customer Service
  • Computer Fluency
  • Security Practices
  • Staff Support
  • Attention to Detail
  • Verbal/written communication
  • Problem-solving skills
  • Teamwork and collaboration

LANGUAGES

English
Native or Bilingual
Spanish
Professional Working
Korean
Limited Working
Mandarin
Elementary
French
Elementary
Japanese
Elementary

Timeline

Sales Associate

Trader Joes
09.2022 - Current

Sales Associate

The Paper Store
09.2021 - 08.2022

High School Diploma -

Diana C. Lobosco STEM Academy