Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vlad Pogorelski

Staten Island,NY

Summary

Highly motivated sales associate with extensive customer service and sales experience. Driven sales and management associate with a proven track record of driving increased revenue, improving buying experience for all customers and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Looking to expand business knowledge into the sports industry to leverage leadership skills, passion for sports, and strategic acumen to drive growth and deliver exceptional fan experiences.

Overview

8
8
years of professional experience

Work History

Sales Associate

Alpo Group Parts
05.2021 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to at least 50 daily, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding availability of merchandise.
  • Helped customers identify exact products they were looking for to match their requirements
  • Worked at cashier desk, created invoices for customers.
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Delivered items in company van to satisfy customer demands if needed and driver was busy or not available.

Floor Salesperson

Kodus Truck Sales
04.2018 - 08.2020
  • Greeted 15 to 20 customers daily, helped locate merchandise and suggested suitable options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Spoke to 30% of customers in native language to increase loyalty and establish relationships.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Delivery Driver

Avanti's Pizzeria
05.2017 - 11.2017
  • Completed 20 to 30 daily on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified daily deliveries against shipping instructions before delivering to customers.

Scorekeeper

Wagner High School
01.2016 - 04.2016
  • Followed players and referee calls to keep score correct throughout games and operated electronic scoreboard to show latest numbers.
  • Documented game actions to accurately update league, player and team statistics.
  • Maintained paper score tabulations for permanent league records.
  • Interpreted game and league rules to assist with making correct calls.

Education

Bachelor of Science - Business Management

College of Staten Island of The City University of New York
Staten Island, NY
05.2023

Associate of Science - Sports Management

College of Staten Island of The City University of New York
Staten Island, NY
05.2023

Skills

  • Adapt to Diverse Groups
  • Money Handling
  • Multitasking Strengths
  • Sales Expertise
  • Time Management
  • Product and Service Sales
  • Cash Register Operation
  • Excellent People Skills
  • Customer Service
  • Verbal Communication
  • Reading Comprehension Skills
  • Conflict Resolution

Languages

Russian
Native or Bilingual

Timeline

Sales Associate

Alpo Group Parts
05.2021 - 11.2023

Floor Salesperson

Kodus Truck Sales
04.2018 - 08.2020

Delivery Driver

Avanti's Pizzeria
05.2017 - 11.2017

Scorekeeper

Wagner High School
01.2016 - 04.2016

Bachelor of Science - Business Management

College of Staten Island of The City University of New York

Associate of Science - Sports Management

College of Staten Island of The City University of New York

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Vlad Pogorelski