Vladimir Hostic
Summary
Dynamic dispatcher with proven expertise at Allstate Trucking, excelling in customer service and data management. Recognized for enhancing operational efficiency through effective communication and problem-solving. Adept at multitasking in high-pressure environments, fostering teamwork, and ensuring timely delivery of goods while maintaining strong relationships with drivers and clients.
Overview
4
4
years of professional experience
Work History
Dispatcher
Allstate Trucking
06.2023 - 04.2025
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Track and Trace
Allstate Trucking
02.2023 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Tracking loads
- Communication with brokers
- Documentation managament
Dispatcher
IMG
08.2021 - 09.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Education
Law Degree - Law
Privredna Akademija
Novi Sad01-2011
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Problem-solving
- Customer relations
- Multitasking and organization
- Team collaboration
- Verbal and written communication
Timeline
Dispatcher
Allstate Trucking
06.2023 - 04.2025
Track and Trace
Allstate Trucking
02.2023 - 06.2023
Dispatcher
IMG
08.2021 - 09.2022
Law Degree - Law
Privredna Akademija
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