Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Delivery Courier
RXO
Manhattan, New York
05.2024 - 12.2025
Delivered customer service during client interactions to enhance satisfaction and build rapport.
Prioritized urgent deliveries and optimized daily schedules to meet customer needs and improve overall service efficiency.
Delivered packages on time across established routes to ensure customer satisfaction.
Created efficient delivery routes based on destinations and timelines.
Utilized GPS for effective route planning and navigation.
Maintained accurate records of deliveries and pickups to ensure timely processing and accountability.
Participated in training sessions to improve delivery methods, safety practices, and customer service skills.
Utilized mobile devices to input delivery data to upload time, delivery and shipment information into company website or database.
Security Guard
Jersey City Board of Education
Jersey City, New Jersey
01.2015 - 07.2023
Monitored school premises, ensuring safety and security for students and staff.
Monitored multiple CCTV feeds to observe activity across key areas, enhancing overall security on school grounds.
Observed surveillance cameras for any suspicious activity or intruders.
Inspected buildings for fire hazards, unsafe conditions, and unauthorized persons, ensuring compliance with safety standards.
Responded promptly to incidents, delivering immediate assistance to maintain a secure environment.
Completed incident reports regarding violations of policies or procedures.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Issued visitor badges and access cards to authorized personnel, effectively managing building access and security.
Provided customer service assistance to staff and visitors in a professional manner.
Answered questions from the public regarding facility rules and regulations.
Security Officer
Universal Protection Service
Jersey City, New Jersey
07.2013 - 11.2014
Executed regular patrols to deter unauthorized access and monitor suspicious activity, strengthening facility security.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Enforced access control measures for employees and visitors effectively.
Responded promptly to security incidents and emergencies, ensuring swift resolution and maintaining safety.
Monitored premises to ensure safety and security compliance.
Facilitated training for new security staff on protocols and procedures, promoting adherence to security standards.
Greeted individuals at facility entrance to ensure proper welcome and access. upon arrival at the facility entrance.
Verified photo IDs and tickets to allow guests passage.
Provided escorts for visitors throughout the facility.
Security Officer
Allied Barton
Jersey City, NJ
11.2008 - 07.2013
Conducted security patrols of facility grounds, parking lots, and perimeter areas to deter unauthorized access and enhance safety.
Executed patrols to prevent unauthorized access and identify suspicious activity.
Followed security and safety procedures while enforcing company rules and regulations.
Responded to alarms and conducted investigations.
Resolved issues promptly and communicated clear information while operating with minimal supervision to maintain security integrity.
Trained new security staff on protocols and procedures to enhance team readiness and compliance.
Welcomed staff, guests, vendors, and contractors at facility entrance to facilitate their entry.
Maintained accurate logs of all security related activities.
Verified photo IDs and tickets to allow guests passage.
Confirmed visitor identification prior to granting entry into the building.
Security Officer
Griffin Security Services
Jersey City, NJ
12.2007 - 10.2008
Executed routine patrols to deter unauthorized access and identify suspicious activity, enhancing overall security.
Supervised entrances and exits, preventing unauthorized access and ensuring compliance with security protocols.
Protected personnel and premises through thorough building inspections and property patrols.
Executed security and safety protocols, reinforcing adherence to company rules and enhancing overall safety.
Monitored surveillance cameras and responded to suspicious activity, ensuring prompt intervention.
Identified safety hazards and implemented corrective measures.
Maintained detailed logs of daily activities and incidents, supporting accurate reporting and informed decision-making.
Welcomed individuals at facility entrance, ensuring smooth access and communication.
Escorted visitors throughout the facility.
Addressed challenges promptly to maintain operational efficiency. and delivered precise information while operating under limited supervision.