Vladyslav Bardiievskyi
New York,NY
Summary
Hardworking and reliable head waiter with experience working in hospitality industry, adept in customer service.
Overview
5
5
years of professional experience
Work History
Headwaiter, Assistant Manager
WISE Bar & Grill
10.2022 - Current
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
- Trained staff members on use of POS system.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Accomplished multiple tasks within established timeframes.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Procurement Officer
Big Still Liquors
01.2022 - 10.2022
- Built relationships with vendors to negotiate ideal terms for purchases.
- Maintained detailed records of all procurement activities for reference purposes as well as for auditing and compliance.
- Developed strong partnerships with vendors to secure favorable pricing, payment terms, and delivery schedules.
- Managed procurement projects from initiation to completion, ensuring timely delivery of goods and services.
- Conducting product research and sourcing new suppliers and vendors.
- Sourcing materials, goods, products, and services and negotiating the best or most cost-effective contracts and deals.
Assistant Manager
Lerus
05.2020 - 11.2021
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Reviewed sales and gross profit report to assess company efficiency.
- Helped with planning schedules and delegating assignments to meet coverage and service demands. Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Built relationships with customers and community to promote long term business growth.
- Quoted prices, credit terms and other bid specifications.
- Responded to email and telephone requests to provide customers with specific information.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
Education
Master of Science - Sociology
National University "Odesa Law Academy"
Odesa, Ukraine09-2024
Bachelor of Science - Political Science
National University "Odesa Law Academy"
Odesa, Ukraine09-2022
Skills
- Customer service
- Supplier relationship management
- Problem-solving
- Time management
Languages
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Polish
Professional Working
Timeline
Headwaiter, Assistant Manager
WISE Bar & Grill
10.2022 - Current
Procurement Officer
Big Still Liquors
01.2022 - 10.2022
Assistant Manager
Lerus
05.2020 - 11.2021
Master of Science - Sociology
National University "Odesa Law Academy"
Bachelor of Science - Political Science
National University "Odesa Law Academy"
Similar Profiles
Kamila BazarbekovaKamila Bazarbekova
Hostess at Roxy BarHostess at Roxy Bar
ANGELINA RUCHKINAANGELINA RUCHKINA
Server at Wise Bar and GrillServer at Wise Bar and Grill
Sergei ChuvaevSergei Chuvaev
Cook at Wise Bar and GrillCook at Wise Bar and Grill