ANGELINA RUCHKINA
Philadelphia,PA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Server
Wise Bar and Grill
New York, NY
01.2023 - 05.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Served food and beverages to patrons and confirmed complete orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Sales Photographer
Deluxe photo
Philadelphia, PA
10.2024 - 12.2024
- I took high-quality photos of restaurant guests.
- Printed photos and presented them to guests for purchase.
Interacted with customers to explain options and handle sales. - Managed photography equipment, and ensured a smooth workflow during shifts.
- Increased photo sales through friendly customer interaction, and fast service.
- Delivered hundreds of photos per shift while maintaining quality and guest satisfaction.
- Received positive feedback for professional, and approachable service.
Server
Landshark Bar & Grill
Atlantic City, NJ
05.2024 - 10.2024
- Served food and beverages promptly, with focused attention to customer needs.
- Worked with the POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep the dining room and work areas clean.
Hostess
Wise Bar And Grill
New York, NY
10.2022 - 02.2023
- Greeted customers warmly upon arrival, and provided a friendly and warm presence throughout the dining experience.
- I took reservations and to-go orders by phone, answered customer questions, and informed customers of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
Server
White Rabbit
Moscow
02.2018 - 06.2019
- Served food and beverages promptly, with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in a timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Education
Bachelor of Arts - Filmmaking
Gerasimov University of Cinematography
Moscow, Russia06.2019
Skills
- Guest Relations
- Positive and professional
- Multitasking and organization
- Menu item recommendation
- Cleanliness standards
- Hospitality service expertise
Timeline
Sales Photographer
Deluxe photo
10.2024 - 12.2024
Server
Landshark Bar & Grill
05.2024 - 10.2024
Server
Wise Bar and Grill
01.2023 - 05.2024
Hostess
Wise Bar And Grill
10.2022 - 02.2023
Server
White Rabbit
02.2018 - 06.2019
Bachelor of Arts - Filmmaking
Gerasimov University of Cinematography
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