Accomplished Account Manager with a proven track record at Great Lakes Roofing Corporation, surpassing sales goals by 23% through effective territory and pipeline management. Demonstrates exceptional negotiation skills and customer relationship building, leading to long-term business growth. Expert in sales strategy development and team leadership, fostering high-performing sales environments.
Hi, I’m
Vang Thao
sales
Milton,WI
Summary
Overview
9
years of professional experience
Work History
Great Lakes Roofing Corporation
Account Manager, Inside Sales
02.2022 - 10.2024
Job overview
- Developed and implemented sales strategies to increase revenue.
- Set and exceeded inside sales goals by establishing ambitious targets and motivating sales representatives.
- Cultivated productive relationships and maintained quality communications with account contacts to maximize client retention.
- Built relationships with customers and community to establish long-term business growth.
- Worked closely with other departments to promote products and marketing campaigns.
- Surpassed sales goals by 23% annually with implementation of diverse sales tools and strategies.
- Drove sales by developing multi-million dollar contract sales.
Beacon Building Products
Assistant Branch Manager
08.2018 - 10.2022
Job overview
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Supervised team of 6 branch employees and made recommendations regarding performance evaluations.
Conney Safety Distribution
Business Development Executive
06.2015 - 12.2017
Job overview
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Attended monthly sales meetings and quarterly sales trainings.
- Built a diverse and consistent sales portfolio with a monthly 13% increase.
- Negotiated prices, terms of sales and service agreements.
Education
UW Richland Center1100 Us 14 Richland Center WI
Associate of Arts from Electrical Engineering
02-2008
University Overview
- International Club Member
- Elected Defense Captain of FootBall Team
Skills
- Territory management
- CRM proficiency
- Account planning
- Pipeline management
- Sales coaching
- Customer relationship building
- Customer service management
- Exceptional negotiation skills
- Sales strategy development
- Multiline phone systems
- Sales team leadership
- Business forecasting
Accomplishments
Accomplishments
- Achieved becoming an author and published a book.
Timeline
Account Manager, Inside Sales
Great Lakes Roofing Corporation
02.2022 - 10.2024
Assistant Branch Manager
Beacon Building Products
08.2018 - 10.2022
Business Development Executive
Conney Safety Distribution
06.2015 - 12.2017
UW Richland Center
Associate of Arts from Electrical Engineering
Similar Profiles
Hugo AvendanoHugo Avendano
Construction Worker at Great Lakes Roofing, L.L.C.Construction Worker at Great Lakes Roofing, L.L.C.
KAITLIN JACOBSONKAITLIN JACOBSON
Nelnet at Great Lakes Higher Education Corporation & AffiliatesNelnet at Great Lakes Higher Education Corporation & Affiliates
Isaiah MajetichIsaiah Majetich
1st & 2nd Assistant Marine Engineer at Key Lakes/Great Lakes Fleet1st & 2nd Assistant Marine Engineer at Key Lakes/Great Lakes Fleet