Vrutiben Patel
Richmond,VA
Summary
Driven Pharmacy Technician with 8 years of experience and success in working within fast-paced retail pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. Customer-oriented Pharmacy Technician.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Certified Pharmacy Technician
CVS Pharmacy
07.2016 - Current
- Supervised pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
Education
No Degree - Biology
Gulf Coast State College
Panama City, FLHigh School Diploma -
New Point Bay Highschool
Panama City, FL05.2012
Skills
- HIPAA Compliance
- Medication Dispensing
- Drug Classification Knowledge
- Insurance Billing
- Patient Counseling
- Workflow Optimization
- Patient confidentiality
- Pharmacy and customer records management
- Insurance Verification
- Manual and automated medication dispensing
- Prescription Filling and Labeling
- Certified Pharmacy Technician (CPhT)
Certification
- CPhT - Certified Pharmacy Technician
Timeline
Lead Certified Pharmacy Technician
CVS Pharmacy
07.2016 - Current
No Degree - Biology
Gulf Coast State College
High School Diploma -
New Point Bay Highschool
- CPhT - Certified Pharmacy Technician
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