Summary
Overview
Work History
Education
Skills
Timeline
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Vyara Ninova

Queensbury,NY

Summary

Dynamic and dedicated professional with extensive customer service experience at Life Supermarkets and Six Flags Great Escape. Proven ability to enhance guest experiences through effective communication and safety management. Recognized for adaptability and strong problem-solving skills, ensuring compliance with safety procedures while fostering teamwork in high-pressure environments.

Offering positive attitude and strong safety awareness, eager to learn and thrive in fast-paced environment. Brings understanding of ride safety protocols and ability to operate machinery with precision. Ready to use and develop technical skills and customer service abilities.

Overview

2
2
years of professional experience

Work History

Cashier

Life Supermarkets
08.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Lead Ride Operator

Six Flags Great Escape
05.2024 - Current
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Education

Applied Languages - Philology

Veliko Tarnovo University
Veliko Tarnovo, Bulgaria

Skills

  • Customer service
  • Emergency evacuation procedures
  • Policy compliance
  • Safety procedures
  • Emergency procedures
  • Safety reporting
  • Safety management
  • Team Training
  • Operation and control
  • Teamwork and collaboration
  • Strong work ethic
  • Issue resolution
  • Problem-solving
  • Customer service expertise

Timeline

Lead Ride Operator

Six Flags Great Escape
05.2024 - Current

Cashier

Life Supermarkets
08.2023 - 09.2023

Applied Languages - Philology

Veliko Tarnovo University

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Vyara Ninova