Willian Salazar
Queens,NY
Summary
Energetic professional in hospitality, skilled in customer service with valuable experience as a waiter & background dispatching services, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Dispatcher
Trader Joe's
Chicago, Illinois
01.2024 - 04.2025
- Documented services performed, operations information, and dispatch details in system.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Resolved customer complaints related to service issues or delays.
Brand Ambassador
Eye5
New York, New York
07.2022 - 10.2024
- Provided customer service support during promotional events or when needed.
- Collaborated with creative professionals to develop effective marketing strategies.
- Produced informational brochures detailing product features, use and care.
- Promoted positive company image through superior customer service experiences.
Server
Tittos Murphy
New York, NY
02.2023 - 12.2023
- Provided excellent customer service to ensure satisfaction.
- Served food and beverages to patrons and confirmed complete orders.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Acquolina Staff
Catering Services
New York, NY
10.2022 - 12.2023
- Assisted guests with special dietary needs, ensuring their requirements were met with care.
- Provided exceptional service to high volume of daily customers.
- Managed and restocked drink stations.
- Set up buffets with food presentation standards in mind, ensuring a visually appealing layout.
Education
Tourism & Hospitality -
UNET
San Cristóbal VESkills
- Dispatch operations
- Data entry
- Communication skills
- Problem solving
- Team collaboration
- Attention to detail
- Logistics coordination
- Customer service
- Adaptability
- Excellent communication
- Interpersonal communication
- Sales and marketing
- Bilingual communication
- Cash handling
- Professionalism
- Organizational skills
- Conflict resolution
Timeline
Dispatcher
Trader Joe's
01.2024 - 04.2025
Server
Tittos Murphy
02.2023 - 12.2023
Acquolina Staff
Catering Services
10.2022 - 12.2023
Brand Ambassador
Eye5
07.2022 - 10.2024
Tourism & Hospitality -
UNET