Wade Albers
Sandy
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
20
20
years of professional experience
Work History
Senior Director of Sales
Medallion Bank
Salt Lake City
2023.02 - Current
- Established key performance indicators to track progress towards goals.
- Built relationships with external partners, vendors, and customers in order to foster collaboration.
- Developed and implemented strategic plans to maximize organizational efficiency, effectiveness, and profitability.
- Promoted a culture of collaboration among staff members through regular communication, feedback, and recognition.
- Developed and executed marketing strategies to increase brand awareness and market share.
Financial Center Manager
Bank of America
Sandy
2022.10 - 2023.02
- Managed the daily operations of a financial center, including staffing, customer service, sales and marketing activities.
- Developed initiatives aimed at improving customer experience at the branch level.
- Responsible for developing and implementing strategies to maximize financial center profitability.
Senior Loan Officer
Direct Mortgage
Salt Lake City
2020.09 - 2022.07
- Developed relationships with prospective borrowers through cold-calling activities and referrals from other sources.
- Collaborated with internal teams such as underwriting, legal, operations and marketing in order to ensure timely completion of loan transactions according to established standards and procedures.
- Provided guidance to customers regarding loan products, eligibility requirements, application processes, documentation requirements.
District Manager
Mariner Finance
Sandy
2016.04 - 2020.08
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
District Manager
One Main Finanical
Salt Lake City
2005.04 - 2016.04
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Mentored team members by demonstrating best practices for sales and customer service.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Supported sales team members to drive growth and development.
Education
Bachelor of Science - Finance
Colorado State University
Fort Collins, COSkills
- Performance tracking
- Strategic planning
- Financial analysis
- Sales management
- Customer relationship management
- Team building
- Operational efficiency
- Key performance indicators
- Collaborative leadership
- Cross-functional team leadership
- Business development
- Culture transformation
Timeline
Senior Director of Sales
Medallion Bank
2023.02 - Current
Financial Center Manager
Bank of America
2022.10 - 2023.02
Senior Loan Officer
Direct Mortgage
2020.09 - 2022.07
District Manager
Mariner Finance
2016.04 - 2020.08
District Manager
One Main Finanical
2005.04 - 2016.04
Bachelor of Science - Finance
Colorado State University