Wai Yan Htun
San Francisco,CA
Summary
Resourceful early-career professional with a background in dining and rental service environments, eager to support team objectives.
Overview
4
4
years of professional experience
Work History
Server
Sasala Dining USA
San Francisco, CA
05.2025 - Current
- Greeted customers, answered questions, and recommended specials to enhance customer experience and drive sales.
- Provided attentive service to high-volume daily customers, contributing to a positive dining atmosphere.
- Processed payments and managed receipts accurately to ensure smooth transactions at Sasala Dining USA.
- Operated POS terminals to enter orders, split bills, and calculate totals.
- Worked with kitchen staff on special requests and order changes.
- Helped teammates during busy shifts and fast-paced dinner service.
- Reset tables and kept dining areas clean between guests.
Car Rental Agent
Yoma Fleet
Yangon, Yangon
04.2023 - 05.2024
- Processed vehicle rental agreements, ensuring compliance with company policies for Yoma Fleet customers.
- Processed customer reservations and payments.
- Explained rental terms, insurance coverage, and usage rules.
- Verified driver licenses for accuracy before rental approval. and rental documents.
- Coordinated vehicle delivery and collection schedules to optimize customer satisfaction and fleet availability.
- Resolved customer complaints promptly, enhancing overall customer experience and loyalty.
Education
Bachelor of Science - Information Systems
University of Greenwich
London, United Kingdom04-2022
Skills
- Customer service and support
- Complaint resolution
- Team collaboration
- Attention to detail
- Problem solving
- Personal grooming
Timeline
Server
Sasala Dining USA
05.2025 - Current
Car Rental Agent
Yoma Fleet
04.2023 - 05.2024
Bachelor of Science - Information Systems
University of Greenwich