Wai Yan Phyo
Brooklyn,NY
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Cashier
Liquor Store
11.2024 - Current
- Customer Service: Greet customers, answer their questions, and assist them with their purchases.
- Sales Transactions: Operate the cash register, process transactions, handle payments, and issue receipts.
- Age Verification: Check IDs to ensure customers meet the legal age requirement for purchasing alcohol.
- Inventory Management: Help with stocking shelves, organizing products, and maintaining inventory records.
- Store Maintenance: Keep the checkout area clean and orderly.
- Security: Monitor the store for any suspicious activity and ensure the safety of customers and staff.
- Compliance: Follow all company policies and legal regulations related to alcohol sales.
Sushi Chef
AFC Sushi
03.2024 - 11.2024
- Menu Development: Create and update sushi menus, incorporating a variety of dishes from Japanese cuisine.
- Ingredient Preparation: Inspect and prepare ingredients, including fish, vegetables, and rice.
- Sushi Preparation: Assemble and plate sushi, sashimi, maki rolls, and other dishes.
- Supervision: Oversee kitchen staff and apprentices, ensuring they adhere to sushi preparation standards.
- Hygiene: Maintain cleanliness and organization in the kitchen, adhering to health and safety codes.
- Customer Interaction: Interact with customers, answer their queries, and take orders.
- Inventory Management: Monitor inventory, order supplies, and manage stock
Sales Associate at Gold Store
Family Business
02.2019 - 09.2021
- Customer Assistance: Greet and assist customers, helping them find the perfect jewelry piece.
- Product Knowledge: Provide information about different types of metals, gemstones, and jewelry styles.
- Sales Transactions: Process sales transactions, including accepting payments and providing receipts.
- Inventory Management: Maintain accurate inventory records and reorder supplies as needed.
- Display Maintenance: Keep displays clean and organized.
- Customer Service: Handle customer inquiries and complaints, ensuring customer satisfaction.
- Security: Ensure the security of jewelry items and displays.
Education
Bachelor of Science - Zoology
Dagon University
Dagon05-2021
High School Diploma -
Botahtaung 5
Yangon04-2016
Skills
- Customer service
- Cash handling
- Customer service excellence
- Attention to detail
- Teamwork and collaboration
- Problem-solving skills
- Time management
- Multi-tasking strength
- Exceptional customer service
- Store opening and closing
- Product merchandising
- Retail sales
- Stocking and receiving
- Stock replenishment
- Flexible schedule
- Money handling
- Cash register operation
- Product knowledge
Languages
English
Professional Working
Burmese
Native or Bilingual
Timeline
Cashier
Liquor Store
11.2024 - Current
Sushi Chef
AFC Sushi
03.2024 - 11.2024
Sales Associate at Gold Store
Family Business
02.2019 - 09.2021
Bachelor of Science - Zoology
Dagon University
High School Diploma -
Botahtaung 5
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