Waliah Howell
Medical Office Assistant
Perth Amboy,NJ
Summary
Highly motivated and positive individual with great organizational and communication skills. Empathetic Medical Administrative Assistant with sensitivity and energy to provide a trusting, stimulating and varied environment for patients
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Brookdale Senior Living Facility
West Orange, NJ
07.2022 - Current
- Performs general office duties, including answering phones, receiving and delivering messages, greeting visitors, managing incoming and outgoing mail.
- Interacts with over 50 customers professionally by phone, email, and in person to provide information and direct to desired team members
- Keeps physical files organized for easy updating and retrieval by authorized team members
Certified Medication Aide Nursing Assistant
Brookdale Senior Living
West Orange, NJ
07.2013 - Current
- Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager for 80 patients
- Administered patient's medications
- Checked and recorded patient's BP
- Checked patient's BS and administered insulin
- Faxed medication refills to pharmacies
- Assisted residents with bathing, dressing, and oral hygiene
- Greeted patients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
Certified Nursing Assistant
Goodlife Adult Day Care
East Orange, NJ
11.2011 - 11.2013
- Delivered individualized patient care by recording vital signs, and documenting observations for over 90 patients
- Supervised and assisted patients with feeding, incontinence and educational, recreational activities
- Assisted patients with mobility needs, including transferring to and from transportation vehicles
- Performed monthly lectures to patients about health
Education
Essex County College
Newark, NJ12.2019
Skills
- Administrative support
- Customer service
- Medical record filing
- Medical terminology
- Effective communication skills
- Strong listening skills
- Problem solving
- Leadership
- Multi-task
Certification
- Certified Nursing Assistant
- Certified Medication Aide
- NHA Certified Medical Administrative Assistant
Timeline
Medical Office Assistant
Brookdale Senior Living Facility
07.2022 - Current
Certified Medication Aide Nursing Assistant
Brookdale Senior Living
07.2013 - Current
Certified Nursing Assistant
Goodlife Adult Day Care
11.2011 - 11.2013
Essex County College
- Certified Nursing Assistant
- Certified Medication Aide
- NHA Certified Medical Administrative Assistant
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