Walisa Ali
Houston,TX
Summary
Detail-oriented professional with over 18 years in postal service, specializing in problem-solving and time management. Strong focus on team collaboration and achieving results, adapting to changing needs with reliability.
Overview
19
19
years of professional experience
Work History
Sales and Service Distribution Clerk
United States Postal Service, USPS
Baytown, TX
02.2020 - Current
- Processed incoming and outgoing mail to ensure timely distribution.
- Operated sorting machinery to categorize mail efficiently.
- Collaborated with team members to streamline workflow and improve delivery times.
- Trained new staff on operational procedures and safety protocols.
- Conducted quality checks on outgoing shipments for compliance with USPS standards.
- Maintained safety standards within the warehouse facility through regular inspections and adherence to OSHA guidelines.
City Letter Carrier
United States Postal Service, USPS
Hollywood, FL
07.2015 - 02.2020
- Delivered mail efficiently to designated routes, ensuring timely service for all residents.
- Sorted and organized mail accurately to optimize delivery processes and reduce delays.
- Maintained vehicle cleanliness and compliance with safety standards for operational readiness.
- Assisted in training new carriers on route navigation and postal procedures for improved performance.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
City Letter Carrier
United States Postal Service, USPS
Bronx, NY
10.2007 - 07.2015
- Implemented best practices for efficient mail handling, enhancing overall workflow effectiveness.
- Resolved customer inquiries promptly, contributing to high satisfaction rates and community engagement.
- Monitored route conditions daily, adapting strategies to navigate obstacles and ensure timely deliveries.
- Collaborated with team members to streamline operations, fostering a supportive work environment focused on efficiency.
Education
High School Diploma -
John Adams High School
Queens06-2005
Skills
- Customer relations
- Safety practices
- Teamwork and collaboration
- Time management
- Problem-solving
- Attention to detail
- Decision-making
- Postal regulations
Timeline
Sales and Service Distribution Clerk
United States Postal Service, USPS
02.2020 - Current
City Letter Carrier
United States Postal Service, USPS
07.2015 - 02.2020
City Letter Carrier
United States Postal Service, USPS
10.2007 - 07.2015
High School Diploma -
John Adams High School