Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Victor Coxcahua

Cricket Wireless
LAUREL,MS
2
Languages
5
years of professional experience

Customer-Focused Sales Associate experienced in wireless sales, cash handling, and POS transactions. Delivered accurate transactions and supported efficient store operations through strong problem-solving, time management, and relationship-building skills. Contributed to customer satisfaction by assisting with product options, processing activations and upgrades, and collaborating with team members to streamline daily operations.

Work History

Sales Associate

2 Years 4 Months
Cricket Wireless | 10.2022 - 02.2025
  • Assisted customers with wireless plans, device selection, and accessory recommendations.
  • Processed activations, upgrades, and service changes using point-of-sale systems.
  • Explained pricing, promotions, and feature options to support informed purchase decisions.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Now with all that in mind I have also been able to price the phone in store with ease, and quickly.
  • I know I'll be a good fit it and plus I do love overtime.

Stocker Associate

1 Year 8 Months
Greers Convience Store | 05.2020 - 01.2022
  • Stocked shelves and coolers with merchandise, maintaining organized and accessible product displays.
  • Rotated inventory using FIFO standards to reduce expired and outdated products.
  • Unloaded delivery shipments and verified items against invoices for accuracy.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Consistently lifted materials weighing as much as 70 pounds.

Education

High School Diploma

West Jones High School | Ellisville, MS | 10-2025

Skills

Customer service
Money handling
Problem-solving
Analytical thinking
Multitasking strength
Multitasking strength
Listening skills
Customer engagement
Reliable and punctual
Cash handling
Positive demeanor
Problem-solving skills

Accomplishments

  • Brought in 120 new customers.
  • Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
  • Increased productivity 20% by implementing several process improvements.
  • Exceeded monthly quota 60 times.
  • Resolved product issue through consumer testing.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Cricket Wireless
10.2022 - 02.2025Read More

Stocker Associate

Greers Convience Store
05.2020 - 01.2022Read More

West Jones High School

High School Diploma
Read More
Victor Coxcahua