Walter Kraus
Tamarac ,FL
Summary
Detail-oriented Grocery Manager with knowledge to oversee proper staffing and volume activity standards. Highly trained professional with passion for meeting and engaging customers and mentoring team members. Proven success in hard turnarounds of underperforming locations.
Overview
40
40
years of professional experience
Work History
Grocery Manager
Publix Super Markets Inc
01.2013 - 03.2024
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Developed promotional strategies that drove increased foot traffic and boosted sales revenue.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Performed key tasks to promote inviting grocery store appearance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
Grocery Team Leader
Publix Supermarkets
06.2010 - 01.2013
- Ensured optimal product availability with diligent inventory management practices.
- Monitored team performance regularly, providing constructive feedback and recognition to motivate employees towards excellence.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
Grocery Manager
Publix Supermarkets
12.1999 - 02.2008
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Managed vendor relationships to ensure timely deliveries and consistent product quality.
- Developed promotional strategies that drove increased foot traffic and boosted sales revenue.
- Conducted regular performance evaluations to identify areas for improvement within the team.
- Optimized ordering processes to minimize stockouts while avoiding excessive inventory levels.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
2nd Assistant Manager
Publix Supermarkets
08.1991 - 12.1999
- Assisted with inventory management, maintaining accurate records and ensuring timely replenishment of stock levels.
- Developed strong relationships with vendors to negotiate better deals on products, improving overall profitability for the store.
- Provided exceptional customer service through active listening, understanding individual needs, and offering appropriate solutions or recommendations in line with company policies.
- Assisted upper management in achieving sales targets through consistent monitoring of sales performance metrics.
- Ensured compliance with company policies and regulations at all times while adhering to local, state, and federal guidelines.
- Assisted in conducting performance reviews for staff members, identifying strengths and areas of improvement to support professional growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Stockclerk
Publix Supermarkets
12.1983 - 08.1991
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Performed inventory control, such as counting, and stocking merchandise.
Education
High School Diploma -
Piper High School
Sunrise, FL06.1985
Skills
- Customer service and assistance
- Task Delegation
- Product Merchandising
- Workflow Planning
- Training and mentoring
- Supply level management
- Complaint Handling
- Employee Training
- Visual Merchandising
- Safety Monitoring
- Scheduling Coordination
- Merchandising Strategies
- Coordination of inventory
Timeline
Grocery Manager
Publix Super Markets Inc
01.2013 - 03.2024
Grocery Team Leader
Publix Supermarkets
06.2010 - 01.2013
Grocery Manager
Publix Supermarkets
12.1999 - 02.2008
2nd Assistant Manager
Publix Supermarkets
08.1991 - 12.1999
Stockclerk
Publix Supermarkets
12.1983 - 08.1991
High School Diploma -
Piper High School
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