Summary

Overview

Work History

Education

Skills

Timeline

Walter Poole

North Augusta,SC

Summary

Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.

Overview

5

5

years of professional experience

Work History

Shift Manager

Zaxbys Resturant

Batesburg, SC

02.2020 - Current

Helped employees accomplish tasks during peak periods.
Documented receipts, employee hours and inventory movement.
Enhanced operations and boosted productivity through employee training, coaching and assignments.
Upheld company standards and compliance requirements for operations.
Managed schedules, accepted time off requests and maintained coverage for shifts.
Coached employees on interactions with customers to drive exceptional service.
Reported employee behavioral issues, losses and customer complaints to upper-level management.
Reviewed financial statements to meet targets during shift.
Communicated with other shift managers to facilitate continuum of customer service.
Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Delegated tasks to multiple employees while maintaining efficient workplace.

Education

High School Diploma -

Fox Creek Charter High School

North Augusta, SC

06-2021

Skills

Staff Development
Safety Compliance
Inventory Control

Team Development
Equipment Troubleshooting
Schedule oversight

Timeline

Shift Manager

Zaxbys Resturant

02.2020 - Current

High School Diploma -

Fox Creek Charter High School