Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanda Santana

Buffalo,NY

Summary

Dynamic and dedicated professional with extensive customer service experience at Regal Cinemas. Proven ability in cash handling and time management, consistently delivering exceptional service. Recognized for collaborating effectively with teams to enhance guest satisfaction and streamline operations. Committed to maintaining high standards in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Cashier

Regal Cinemas
10.2013 - 08.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Service Aide

Waterfront
05.2008 - 05.2010

Housekeeping laundry attendant

Housekeeper

Holiday Inn
03.2007 - 02.2008
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Cook's Assistant

Dollar Express
07.2006 - 12.2007
  • Cleaned and maintained work areas, equipment and utensils.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking
  • Sanitized pots, pans, utensils, kitchen appliances
  • Cook and prepare meals

Education

GED -

Adult Learning Center
Buffalo, NY

Skills

  • Customer service
  • Time management skills
  • Cash handling
  • Team collaboration
  • Customer service excellence
  • Cash handling and management
  • Product knowledge
  • Guest inquiries
  • Retail merchandising

Timeline

Cashier

Regal Cinemas
10.2013 - 08.2014

Service Aide

Waterfront
05.2008 - 05.2010

Housekeeper

Holiday Inn
03.2007 - 02.2008

Cook's Assistant

Dollar Express
07.2006 - 12.2007

GED -

Adult Learning Center