Wanda Wills - Presson
SUMTER,SC
Summary
Skilled Area Manager with experience mentoring and directing new team members.
Overview
27
27
years of professional experience
16
16
years of post-secondary education
Work History
Area Manager
McDonald's
SUMTER, SC
01.1993 - 09.2019
- Oversaw daily operations in multiple locations to ensure compliance with company standards.
- Trained and mentored managers to improve team performance and service quality.
- Implemented operational procedures to enhance efficiency and customer satisfaction.
- Coordinated staff scheduling to meet peak demand and maintain service excellence.
- Analyzed sales data to identify trends and adjust strategies for improved results.
- Managed inventory control processes to minimize waste and optimize stock levels.
- Facilitated communication between upper management and restaurant teams for alignment.
- Conducted regular quality assessments to uphold brand standards across all locations.
- Developed strategies for increasing sales, market share and customer satisfaction.
- Resolved conflicts between employees or customers in a professional manner.
- Collaborated with other departments such as Human Resources or Marketing on initiatives related to Area Management duties.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
Education
Instructors/ Proctor
National Restaurant Association
01.2006 - 01.2020
Associate of Applied Science - Accounting
Central Carolina Technical College
SUMTER, SC 01.1992 - 05.1994
Skills
- Operations management
- Inventory control
- Sales analysis
- Staff training
Timeline
Instructors/ Proctor
National Restaurant Association
01.2006 - 01.2020
Area Manager
McDonald's
01.1993 - 09.2019
Associate of Applied Science - Accounting
Central Carolina Technical College
01.1992 - 05.1994