Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

WANDA A SANTIAGO HERRERA

Miami

Summary

Human Resources professional with experience in project management, HR assistance, payroll, and coordination of high-volume staffing. Skilled in onboarding and offboarding processes, compliance, scheduling, and personnel supervision. Fluent in English and Spanish, with a strong ability to stay organized, work under pressure, and maintain confidentiality while managing sensitive employee matters.

Overview

6
6
years of professional experience

Work History

Project Manager – Janitorial

Hamhed LLC
12.2024 - Current
  • Supervise over 80 housekeeping staff in a high-volume facility.
  • Implement staff rotation systems and optimize shift scheduling.
  • Oversee onboarding and offboarding procedures for all team members.
  • Coordinate with HR and payroll departments to ensure accurate compensation.
  • Address performance issues, resolve interpersonal conflicts, and enforce company policies.
  • Define project goals, scope, deliverables, and timelines.
  • Act as liaison between stakeholders, clients, and executive leadership.
  • Provide regular reports on project progress and operational KPIs.
  • Develop comprehensive project plans with milestones and risk mitigation strategies.

Human Resources Assistant & Payroll – Janitorial

Hamhed LLC
06.2023 - 12.2024
  • Posted job openings, screened candidates, and scheduled interviews.
  • Facilitated onboarding and handled termination documentation.
  • Managed employee records and assisted with benefits enrollment.
  • Tracked employee attendance, leave, and payroll data.
  • Ensured compliance with labor laws and company policies.
  • Supported audits and produced HR reports for leadership.

Human Resources Assistant – Healthcare

iCare Health Solutions
05.2019 - 06.2023
  • Managed recruitment processes including job postings and interview coordination.
  • Maintained and updated physical and digital employee records.
  • Administered new hire documentation, benefits, and separations.
  • Handled timekeeping, leave tracking, and payroll preparation.
  • Supported internal audits, training events, and HR policy compliance.
  • Provided assistance with employee relations and disciplinary actions.

Education

General Educational Development (GED) -

Granger High School
West Valley, UT
04.2018

Bachelor’s Degree - Psychology

Yacambi University

Skills

  • Attention to Detail
  • Organizational Leadership
  • Fast Learner & Adaptable
  • Team Collaboration
  • Time Management
  • Conflict Resolution
  • Payroll and HRIS Support
  • Project Coordination
  • Bilingual: English & Spanish
  • Team collaboration
  • Project tracking
  • Staff management
  • Work flow planning
  • Document management

LANGUAGES

Spanish – Native
English – Fluent

Timeline

Project Manager – Janitorial

Hamhed LLC
12.2024 - Current

Human Resources Assistant & Payroll – Janitorial

Hamhed LLC
06.2023 - 12.2024

Human Resources Assistant – Healthcare

iCare Health Solutions
05.2019 - 06.2023

Bachelor’s Degree - Psychology

Yacambi University

General Educational Development (GED) -

Granger High School

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