Wandra Stewart
Milwaukee,WI
Summary
Results-driven professional with strong skills in recruiting, onboarding, and employee development. Proven ability to enhance compliance and customer satisfaction in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Operations Specialist
Courts Financial
Waukesha, WI
12.2024 - Current
- Coordinated daily operational tasks to ensure efficient workflow and timely tax and service delivery.
- Maintained accurate records of transactions and ensured compliance with organizational policies.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
Merchandise Coordinator
Hyer
Wisconsin
02.2019 - Current
- Organized new employee Orientation and schedules for new hires.
- Assisted in Bi- Weekly Payroll processing to enure timely delivery of paychecks processing .
- Monitored employee attendance , punctuality and absences, addressing issues in accordance with company policies and procedures.
- Processed employee termination paperwork at direction of supervisory staff..
Human Resources Assistant
Eversana
Milwaukee, WI
03.2022 - 03.2023
- Managed onboarding processes, ensuring compliance with company policies and procedures.
- Supported talent acquisition efforts by coordinating interview schedules and candidate communications.
- Developed training materials to enhance employee development programs and resources.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Processing garnishments , payroll , terminations .
Human Resource , Billing , Collections, Finance
Navient Solutions
Milwaukee, WI
06.2007 - 01.2019
- Administered employee benefits programs and assisted with open enrollment.
- Coached managers through employee engagement , and performance improvement plans.
- Worked flexible hours across night, weekend, and holiday shifts.
- Conducted Career fairs .
- Billing of clients for parking citations with the city of Milwaukee.
- Managed high volume of incoming calls , maintained improvement employee performance plans .
- Various Office Management duties.
Education
No Degree
Milwaukee Area Technical College
Milwaukee, WI06-1992
Skills
- Human Resources
- Planning and coordination
- Finance
- Recruiting, Sanctions, garnishments, drug testing , Hiring , terminations, corrective actions
- 20 plus years call center in collections and customer Service
- Office Manager , Billing coordinator
Timeline
Operations Specialist
Courts Financial
12.2024 - Current
Human Resources Assistant
Eversana
03.2022 - 03.2023
Merchandise Coordinator
Hyer
02.2019 - Current
Human Resource , Billing , Collections, Finance
Navient Solutions
06.2007 - 01.2019
No Degree
Milwaukee Area Technical College