Waneta McLoed
Brownsburg,IN
Summary
Dynamic and dedicated professional with experience at Northwest Radiology Associates, excelling in patient engagement and data entry. Recognized for enhancing patient satisfaction through effective communication and strong problem-solving skills. Committed to maintaining confidentiality and fostering a positive office environment, ensuring seamless operations in fast-paced medical settings.
Overview
18
18
years of professional experience
Work History
Clerical Associate
Northwest Radiology Associates
Avon, IN
02.2022 - Current
- Greeted patients and checked them in for their appointment.
- Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
- Managed daily office tasks such as answering phones, and maintaining inventory levels to ensure smooth operations.
- Retrieved prior images from facilities for our radiologists.
Medical Secretary
Westside Physicians for Women
Avon, IN
01.2013 - 08.2022
- Prioritized calls through screening process and transferred calls and recorded messages for appropriate personnel.
- Managed front desk operations efficiently while greeting patients warmly and addressing their concerns professionally.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing calendars for multiple physicians.
Medical Receptionist
Oliver Family Healthcare
Indianapolis, IN
03.2007 - 12.2012
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Education
No Degree -
High School Diploma -
Brownsburg High School
Brownsburg, IN05-1988
Skills
- Data entry
- Positive attitude
- Verbal communication
- Dedicated team player
- Professional and mature
- Strong problem solver
Timeline
Clerical Associate
Northwest Radiology Associates
02.2022 - Current
Medical Secretary
Westside Physicians for Women
01.2013 - 08.2022
Medical Receptionist
Oliver Family Healthcare
03.2007 - 12.2012
No Degree -
High School Diploma -
Brownsburg High School