WANISHA BUCHANAN
TROTWOOD,OH
Summary
Adaptable professional with experience in clerical support, credentialing, healthcare safety, corrections, and manufacturing. Skilled in administrative operations, compliance, and communication, with a proven ability to perform well in fast-paced and high-pressure environments. Dedicated and hardworking Clerical Assistant driven to tackle various administrative tasks in fast-paced environments. Consistent team player committed to building cohesion across diverse groups. Known for maintaining calm and pleasant demeanor under extreme pressure.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Temporary Clerical Associate
Robert Half
Dayton, Ohio
01.2013 - Current
- Provided administrative support through data entry, filing, scheduling, and document preparation.
- Maintained confidentiality and accuracy while assisting with front desk and office operations.
Patient Safety Companion
Mercy Health
Springfield, Ohio
12.2024 - 05.2025
- Monitored patients to ensure safety and compliance with care plans, reporting changes to medical staff.
- Supported a safe and compassionate environment for vulnerable patients.
Correction Officer
Dayton Correctional Institution
Dayton, Ohio
11.2023 - 04.2024
- Maintained order and safety by enforcing facility regulations and supervising inmates during daily activities, visitation, and transport.
- Conducted inspections to prevent contraband and security risks.
Credentialing Representative
United Health Group
Swedesboro, New Jersey
09.2022 - 05.2023
- Verified provider credentials and ensured compliance with regulatory standards.
- Processed applications, maintained records, and collaborated with providers and insurers to resolve issues.
Machine Operator
DMax
Dayton, Ohio
08.2021 - 08.2022
- Operated and maintained production machinery while following strict safety guidelines.
- Performed quality checks and minor troubleshooting to meet production goals efficiently.
Credentialing Onboard Specialist
CareSource
Dayton, Ohio
07.2018 - 05.2020
- Coordinated onboarding and credentialing for new providers, ensuring compliance with organizational standards.
- Served as the main point of contact, guiding providers through requirements and resolving issues.
Office Assistant
Sunlight Village
Dayton, Ohio
08.2015 - 12.2017
- Supported office operations through scheduling, phone handling, and recordkeeping.
- Prepared documents, entered data, and delivered strong customer service to staff and clients.
Education
High School Diploma -
Paul Laurence Dunbar High School
Dayton, Ohio01.2002
Some College (No Degree) - Medical Billing And COding
Sinclair Community College
Dayton, OHSkills
- Administrative Support
- Data Entry
- Credentialing
- Compliance
- Patient Observation
- Safety Monitoring
- Security Procedures
- Correctional Procedures
- Microsoft Office Suite
- Communication Skills
- Interpersonal Skills
- Organizational Skills
- Time Management
- Microsoft office
- Document management
- Work prioritization
- Scheduling appointments
- Office administration
- Prioritizing work
- Medical terminology
- Customer service
- Professional and mature
- Verbal and written communication
- Client interaction
Certification
- Medical Billing and Coding Certificate
- CPR
References
References available upon request.
Timeline
Patient Safety Companion
Mercy Health
12.2024 - 05.2025
Correction Officer
Dayton Correctional Institution
11.2023 - 04.2024
Credentialing Representative
United Health Group
09.2022 - 05.2023
Machine Operator
DMax
08.2021 - 08.2022
Credentialing Onboard Specialist
CareSource
07.2018 - 05.2020
Office Assistant
Sunlight Village
08.2015 - 12.2017
Temporary Clerical Associate
Robert Half
01.2013 - Current
High School Diploma -
Paul Laurence Dunbar High School
Some College (No Degree) - Medical Billing And COding
Sinclair Community College
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