Waratchaya Akiyawong
‘Aiea,HI
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability.
Overview
5
5
years of professional experience
Work History
Cashier
Aiea Bowl
Honolulu, HI
05.2023 - Current
- Greeted customers and answered any questions they had about bowling lane availability, pricing and services offered at the center.
- Assisted customers over the phone regarding reservations, cancellations and modifications.
- Set up company parties, birthday, and retirement attending the facility.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card or gift card.
- Maintained cleanliness of bowling lanes, seating area, shoe rental including countertops, registers, and floors.
- Performed other duties as assigned by management.
Server
Ba-Le sandwich & Thai cuisine
Honolulu, HI
07.2020 - 04.2023
- Provided excellent customer service to ensure satisfaction.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Server
Siam Paradise
Honolulu, HI
06.2019 - 02.2021
- Greeted customers, answered questions and recommended special menus.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees to perform duties.
Education
Bachelor of Arts - English
Rangsit University
Thailand, TH01-2017
Skills
- Customer Service
- Team & Time Management
- Attention to details
- Multitasking
- Effective Communication
Languages
English
Professional
Thai
Native/ Bilingual
Timeline
Cashier
Aiea Bowl
05.2023 - Current
Server
Ba-Le sandwich & Thai cuisine
07.2020 - 04.2023
Server
Siam Paradise
06.2019 - 02.2021
Bachelor of Arts - English
Rangsit University