Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
SalesAssociate
Open To Work

Waskar Daniel Rodriguez Piantini

Kissimmee,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Sales AssociateEngagement SpecialistHuman Resources AssistantTechnical Support | Content ModeratorCustomer Service Representative

Work Type

Full Time

Location Preference

RemoteHybridOn-Site
Location: Kissimmee, FL, USOrlando, FL
Open to relocation: Yes

Salary Range

$15/hr - $1000/hr

Important To Me

Work from home optionPaid time off401k match

Summary

Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator, and problem-solver.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

National Debt Relief
Orlando, Florida
10.2024 - 01.2026
  • Conducted consultations with clients facing unsecured debt to assess financial eligibility and recommend tailored debt relief solutions that address individual needs.
  • Educated clients on debt settlement processes, timelines, and legal implications, ensuring full transparency and regulatory compliance.
  • Built rapport with clients in financial hardship, providing empathetic guidance that facilitated successful program enrollments.
  • Collaborated with internal teams to streamline client onboarding and ensure seamless transition to account management services.

Engagement Specialist

AbleTo
Santo Domingo, Distrito Nacional
03.2022 - 10.2024
  • Contacted referred patients to explain AbleTo’s behavioral health programs and schedule initial consultations with licensed therapists or coaches, ensuring patients understood available resources.
  • Conducted pre-screening assessments to identify mental health concerns, such as anxiety, depression, and stress, ensuring appropriate program placement.
  • Established trust with patients through empathetic communication during sensitive conversations, enhancing patient engagement and comfort.
  • Documented patient responses and maintained HIPAA-compliant records in internal systems, supporting compliance and data integrity.

Human Resources Assistant

ADP Total Source
Santo Domingo, Distrito Nacional
09.2021 - 03.2022
  • Conducted new-hire orientation sessions, effectively introducing policies and procedures to enhance employee understanding.
  • Responded to employee and employer inquiries regarding HR policies, payroll, benefits, and leave programs with accuracy and professionalism.
  • Facilitated onboarding, maintained employee records, enrolled benefits, and ensured compliance documentation for multiple client accounts.
  • Processed personnel transaction paperwork, including promotions and terminations, ensuring accuracy and adherence to HR protocols.nd federal labor laws (e.g., FMLA, ADA, ACA).

Technical Support | Content Moderator

Comcast
Santo Domingo, Distrito Nacional
01.2021 - 09.2021
  • Delivered technical assistance to customers via phone, email, and chat, ensuring timely resolution of issues.
  • Resolved online billing, access, and account issues for customers, enhancing user experience.
  • Completed certification process to become a qualified Team Leader, enhancing leadership skills.
  • Reviewed content for compliance with internal policies and procedures.
  • Conducted audits of system tools used by moderators, identifying areas for improvement to optimize content moderation processes.

Customer Service Representative

Footlocker Retail
Santo Domingo, Distrito Nacional
10.2020 - 01.2021
  • Cultivated customer relationships through personalized assistance and support, enhancing customer satisfaction.
  • Maintained comprehensive records of customer interactions and transactions, facilitating efficient follow-up and service continuity.
  • Monitored order progress from initiation to delivery, ensuring timely fulfillment of customer requests.

Education

Some College (No Degree) - Graphic Design

APEC University
Santo Domingo, Dominican Republic
01-2023

High School Diploma -

Don Pedro Mir High School
San Pedro De Macoris, Dominican Republic
07-2019

Skills

  • Sales
  • Debt collection
  • Customer service
  • Data analysis
  • Data entry
  • Team collaboration
  • Technical support
  • Team supervision

Certification

  • Supervisor

Languages

  • English
  • Spanish

Timeline

Sales Associate

National Debt Relief
10.2024 - 01.2026

Engagement Specialist

AbleTo
03.2022 - 10.2024

Human Resources Assistant

ADP Total Source
09.2021 - 03.2022

Technical Support | Content Moderator

Comcast
01.2021 - 09.2021

Customer Service Representative

Footlocker Retail
10.2020 - 01.2021

Some College (No Degree) - Graphic Design

APEC University

High School Diploma -

Don Pedro Mir High School

Similar Profiles

CREATE PROFILE
Waskar Daniel Rodriguez Piantini