Teresa R. Watson
Olathe,KS
Between two evils, I generally like to pick the one I never tried before.
Mae West
Summary
Driven and resourceful operations and administrative professional with 15+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Work History
Director of Operations and Executive Assistant
Caritas Clinics of Kansas
02.2022 - Current
- Provides leadership, mentors, and directs management of staff across three health clinics
- Manages executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlines operations and prioritized tasks, allowing senior staff to increase productivity.
- Maximizes efficiency and productivity through process analysis, project management and interdepartmental collaboration.
- Serves as primary liaison for trustee board governance and communications.
Human Resources Assistant
Department Of Defense
05.2017 - 07.2019
- Maintained military records and web-based database systems for a caseload of 250 personnel
- Read, reviewed, and interpreted medical and legal documentation for incarcerated inmates to identify gaps or inconsistencies, for all branches of the US armed forces
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Ensured timely documentation and processing of actions, such as: suspensions/remissions, computation, subsequent personnel actions, and verified legal documents for authenticity and accuracy.
Personnel Manager
United States Army
06.2014 - 10.2016
- Devised hiring and recruitment policies for 120 employee company.
- Heard and resolved employee complaints and grievances, counseled employees on their responsibilities, career opportunities, and recommended appropriate disciplinary actions
- Ensured compensation, benefits, safety, policies, disciplinary procedures were correctly managed by company standards
Provided leadership, technical expertise, and advice to senior staff to balance production, professional development, and priorities for 120 assigned staff. - Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions
Operations Manager and Senior Advisor
United States Army
01.2006 - 06.2014
- Operations Manager of an organization comprised of 1200 multidisciplinary professionals
- Lead project officer for operational planning; provided comprehensive advisory services to support internal decision making in key program areas
- Participated in the development and analysis of specialized leader development and training; improved processes by recommending operational changes
- Conducted workplace compliance training to reduce liability risks and operate effectively
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting operational success.
Education
Bachelor of Science - Health Service Management
81 Credit Hours
Skills
- Leadership
- Project Management
- Operational Efficiency and Oversight
- Process Optimization
- Employee Morale and Engagement Strategies
- Executive Support
- Systems Development
- Conflict Management
- Executive Calendars
- Board of Directors Support
- Calendar Management
- Interpersonal Communications
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Operations and Executive Assistant - Caritas Clinics of Kansas
02.2022 - Current
Human Resources Assistant - Department Of Defense
05.2017 - 07.2019
Personnel Manager - United States Army
06.2014 - 10.2016
Operations Manager and Senior Advisor - United States Army
01.2006 - 06.2014
University of Maryland - Bachelor of Science, Health Service Management
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