Summary
Overview
Work History
Education
Skills
Timeline
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Wayna Trogdon

Wayna Trogdon

Colbert,OK

Summary

Hands-on Community Manager known for excellent public relations and marketing coordination. Highly trained professional with passion for working with and for people. Solutions-oriented problem-solver with goal-oriented mindset. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Community Manager

Summit Senior Village
01.2022 - 10.2023
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
  • Conducted regular inspections to identify needed improvements and maintain highest standards.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Managed community within established cost constraints.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
  • Communicated effectively with owners, residents, and on-site associates.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.

CNA

CAREPLUS HOSPICE
03.2018 - 01.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

MANAGER

NANAWS PLACE ASSISTED LIVING
02.2013 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Controlled costs to keep business operating within budget and increase profits.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.

Education

Bachelor of Science - BUISNESS ADMINISTRATION

WESTERN GOVERNORS UNIVERSITY
Salt Lake City, UT
06.2025

BASICS/REGISTERED NURSE - HEALTHCARE

Grayson College
Denison, TX
05.2017

PHLEBOTOMY CERTIFICATION - HEALTHCARE

KIAMICHI VO TECH
DURANT OK
10.2014

High School Diploma -

WAVERLY CENTRAL HIGH SCHOOL
Waverly, TN
05.1994

Skills

  • Daily Operations Oversight
  • Payment Management
  • Facility Repair Reporting
  • Property Tours
  • Maintenance Oversight
  • Tenant and Eviction Laws
  • Daily Operations Management
  • Financial Budgeting and Reporting
  • Calendar Management
  • Property Inspections
  • Property Management
  • Payment Processing
  • Customer Relationship Management

Timeline

Community Manager

Summit Senior Village
01.2022 - 10.2023

CNA

CAREPLUS HOSPICE
03.2018 - 01.2021

MANAGER

NANAWS PLACE ASSISTED LIVING
02.2013 - 01.2018

Bachelor of Science - BUISNESS ADMINISTRATION

WESTERN GOVERNORS UNIVERSITY

BASICS/REGISTERED NURSE - HEALTHCARE

Grayson College

PHLEBOTOMY CERTIFICATION - HEALTHCARE

KIAMICHI VO TECH

High School Diploma -

WAVERLY CENTRAL HIGH SCHOOL

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Wayna Trogdon