Wayne Williams
Manor,TX
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Whatabuger
Manor, TX
07.2023 - 04.2024
- Performed other duties as assigned by management.
- Ensured compliance with all safety regulations within the store environment.
- Conducted price checks for special orders or discounts as requested by customers.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Customer Service Representative
Cafe 290
Manor, Texas
08.2022 - 04.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Implemented innovative methods for streamlining the customer service process.
- Answered customer inquiries via phone, email, and chat.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Provided accurate information about products and services to customers.
Education
Some College (No Degree) - General Studies
Manor High School
Manor, TXSome College (No Degree) - General Studies
Austin Community College
Austin, TXVolunteer
100+ Hours Skills
- Customer Service
- Payment Collection
- Drawer balancing
- Cash Register Operation
- Customer Assistance
- Ordering and stocking
- Time management skills
- Customer service excellence
- Complex Problem-Solving
- Proficient in [Software]
Timeline
Cashier
Whatabuger
07.2023 - 04.2024
Customer Service Representative
Cafe 290
08.2022 - 04.2023
Some College (No Degree) - General Studies
Manor High School
Some College (No Degree) - General Studies
Austin Community College
Volunteer
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