Wazir Kassim
Shreveport,LA
Summary
Proven leader and dedicated customer service professional with extensive experience at Kings Mini Mart. Excelled in cash management and fostering customer loyalty, significantly enhancing shopping efficiency and satisfaction. Demonstrated exceptional work ethic, empathy, and team mentoring to cultivate a collaborative and safe work environment.
Overview
2025
2025
years of professional experience
Work History
Cashier
Kings Mini Mart Smoke Shop
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
Manager
Kings Mini Mart
12.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
Education
Certificate Of Computer Network Technology - Cybersecurity
Southern University At Shreveport
Shreveport, LA05.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Customer service excellence
- Cash Management
Languages
Arabic
Full Professional
Timeline
Manager
Kings Mini Mart
12.2022 - Current
Cashier
Kings Mini Mart Smoke Shop
Certificate Of Computer Network Technology - Cybersecurity
Southern University At Shreveport
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