Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wednesday Crum

1870 MS- 588 Seminary ,MS

Summary

Proven multitasker and problem-solver, excelled in fast-paced environments at Subway and AirSouth, enhancing customer satisfaction through effective complaint resolution and cash handling proficiency. Demonstrated reliability and a continuous learning mindset, achieving notable efficiency improvements and teamwork success.

Overview

5
5
years of professional experience

Work History

Sandwich Artist

Subway
10.2024 - Current
  • Greeting guests, promoting specials, and taking orders.
  • Operating the cash register with accuracy, ensuring proper handling of transactions.
  • Keep the workplace clean and organized in line with restaurant policies.
  • Collaborating with team members to maintain a smooth workflow during busy hours.

Call Center Representative

AirSouth
05.2023 - 08.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Server

McCalisters Deli
01.2020 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Sumrall High School
Sumrall, MS
05-2020

Skills

  • Cleaning and organization
  • Reliability and punctuality
  • Cash handling proficiency
  • Effective multi-tasking
  • Dependable and honest
  • Continuous learning mindset
  • Problem-solving skills
  • Complaint resolution
  • Calm disposition

Timeline

Sandwich Artist

Subway
10.2024 - Current

Call Center Representative

AirSouth
05.2023 - 08.2024

Server

McCalisters Deli
01.2020 - 09.2022

High School Diploma -

Sumrall High School

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Wednesday Crum