Thomas Phelps
Danville,IL
Summary
Highley motivated and goal-oriented individual who is always quick to learn, as well as eager to grow, and master new skills! Seeking full time employment to bring stability and consistency to my schedule. Excels at time management and attention to details, and is complimented on it in all work spaces. Passionate and driven to do the best possible.
Overview
3
3
years of professional experience
Work History
Assistant General Manager
Taco Bell
01.2021 - Current
- Completed store opening and closing procedures and balanced tills.
- Managed the Crew and helping where needed to run the store as best as possible.
- Resolved guest's complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Helped store meet standards of service and quality in daily operations.
- Handled cash drops in the safe and deposits to the bank.
- Created schedules.
- Kept track of and ordered product to ensure the store is always stocked.
Sales Associate
Mach 1
07.2023 - 11.2023
- Greet customers and assist them with their needs.
- Organize racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepare merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintaining a clean counter space.
- Taking orders and completing sales from the drive up window.
- Performing tasks around the store like mopping, stocking cups, organizing coolers, cleaning gas pumps, etc.
Assistant Store Manager
Domino's Pizza
11.2022 - 02.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate guest's issues
- Managed team schedule with focus on coverage and individual strengths.
- Performed daily and weekly counts of products for theft prevention and truck orders.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Associate of Arts - Computer Programming
Danville Area Community College
Danville, IL07.2024
GED -
Danville Area Community College
Danville, IL12.2019
Skills
- Maintaining Clean Work Areas
- Time Management
- Customer Needs Assessments
- Leadership
- True to Expectations, policies and Standards
- Problem Solving
- Organization
- Safe Chemical Handling
- Inventory Control
- Data Accuracy
- Effective Planning
Timeline
Sales Associate
Mach 1
07.2023 - 11.2023
Assistant Store Manager
Domino's Pizza
11.2022 - 02.2023
Assistant General Manager
Taco Bell
01.2021 - Current
Associate of Arts - Computer Programming
Danville Area Community College
GED -
Danville Area Community College
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