Proven leader and effective communicator, I excelled at Smoothie King by spearheading team training and enhancing store operations, significantly boosting customer satisfaction. Expert in POS system operation and adept at conflict resolution, my contributions led to notable sales growth. My background aligns with key skills sought by employers, showcasing my ability to drive results and improve team performance.
Board Member, Youth Leadership Board
Faith-Based Board for High School Integration
Contributed to a board dedicated to promoting faith-based initiatives within high schools.
Organized and actively participated in monthly on-campus meetings to foster dialogue, leadership, and spiritual development among students.
Collaborated with peers and mentors to develop programs and resources that integrated faith into the high school experience.
Facilitated discussions, shared inspirational content, and supported students in their personal and spiritual growth through various initiatives.
Social Media Assistant Manager
Business Social Media Management Assisted in managing the business's social media accounts, including creating and curating engaging content across platforms such as Instagram.
Modeled and edited visual content, ensuring high-quality photos and videos that resonated with the target audience.
Supported the development and implementation of promotional strategies to boost brand visibility, including seasonal campaigns and special offers.
Maintained consistent and meaningful interaction with followers, responding to comments, messages, and engaging with customer feedback to build a loyal online community.
Analyzed social media metrics to assess performance and optimize content for increased reach and engagement.
Keri Higgins Bigelow
Phone #: (813) 857-7101
Founder and CEO of LivingHR
Tampa/St. Petersburg, Florida Area
About: Keri’s built a robust career in the human capital space over the past 20 years. Her work has revolved around innovation in bridging gaps between employers and employees to create work experiences and cultures where inspired people drive business wins.
Olivia Jacoby
Phone #: (813) 928-5564
Franchisee of Monkees- South Tampa
A franchisee of a small boutique in South Tampa for the past two years, overseeing daily operations, managing inventory, and ensuring a high standard of customer service. Focused on maintaining the brand’s identity while building a loyal customer base through personalized shopping experiences and community engagement. Consistently achieved sales goals and contributed to the overall growth of the business within the local market.