Welton Eldridge
ROCHESTER,NY
Summary
Dynamic Account Management Specialist with a proven track record at Spectrum Communications, adept in expanding client portfolios and strengthening relationships through exceptional service. Skilled in CRM proficiency and adaptability, demonstrated by data-driven strategy development and effective self-management. Achieved significant improvements in client engagement and operational efficiency.
Overview
7
7
years of professional experience
Work History
Account Management Specialist
Spectrum Communications
10.2022 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Expanded the client portfolio with proactive prospecting and targeted outreach.
- Strengthened client relationships by providing exceptional account management and timely issue resolution.
- Maintained detailed records of all client interactions for accurate reporting purposes and data-driven insights into future strategy development efforts.
Imagery Specialist
Eagleview Technologies
11.2018 - 09.2022
- Followed all company policies and procedures to deliver quality work.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Frequently inspected production area to verify proper equipment operation.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Health Accounts Specialist
Maximus
09.2017 - 06.2018
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Expanded the client portfolio with proactive prospecting and targeted outreach.
- Strengthened client relationships by providing exceptional account management and timely issue resolution.
- Maintained detailed records of all client interactions for accurate reporting purposes and data-driven insights into future strategy development efforts.
Education
GED - General Studies
Monroe Community College
Rochester, NY02.2001
Skills
- Data-driven decision-making
- Technical understanding
- CRM proficiency
- Performance Tracking
- Account Management
- Order Processing
- Inventory Management
- Adaptability and Flexibility
Additional Information
• Certified IPC specialist
• Help Desk Training
• Microsoft Office Suite
Timeline
Account Management Specialist
Spectrum Communications
10.2022 - Current
Imagery Specialist
Eagleview Technologies
11.2018 - 09.2022
Health Accounts Specialist
Maximus
09.2017 - 06.2018
GED - General Studies
Monroe Community College
Similar Profiles
Richard GaughnRichard Gaughn
Field Operations Supervisor at Spectrum CommunicationsField Operations Supervisor at Spectrum Communications
Chadwick ChildersChadwick Childers
Outside Sales Representative at Spectrum CommunicationsOutside Sales Representative at Spectrum Communications
Brett JoinerBrett Joiner
Technician at Spectrum CommunicationsTechnician at Spectrum Communications
Joseph SylvesterJoseph Sylvester
Maintenance Technician III at Spectrum CommunicationsMaintenance Technician III at Spectrum Communications
EMILY BEMISEMILY BEMIS
Research and Policy Analyst at The Children's AgendaResearch and Policy Analyst at The Children's Agenda