Weltong Oragene
Greenacres City,FL
Summary
Dynamic, multilingual Flight Attendant with a proven track record in delivering exceptional customer service. Recognized for a poised and personable demeanor, fostering a positive atmosphere in high-pressure environments. Committed to teamwork and collaboration, consistently enhancing the travel experience for passengers through excellent customer relations and a welcoming attitude. Passionate about creating memorable journeys while ensuring safety and comfort at every step.
Overview
10
10
years of professional experience
Work History
Flight attendant
Silver Airways
Fort Lauderdale, FL
02.2019 - 06.2025
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Equipment room coordinator
Eulen of America
Miami, FL
06.2017 - 02.2019
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
Check-in Agent
SMS International Shore Operations
Miami, FL
01.2017 - 08.2018
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Reviewed tickets, identification and passports to verify traveler identity.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Input customer reservations, payment sources, and contact details into Sabre system.
Valet Parking Supervisor
AAA Parking
Miami, FL
07.2015 - 01.2017
- Provided punctual, polite valet services to uphold professional standards.
- Inspected vehicles to verify condition ahead of customer returns.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
Education
Pilot Certificate - Pilot
American Flyer
Pompano Beach, FL08-2025
Associate of Arts - Aviation And Airway Science
Miami Dade College
05.2019
High School Diploma -
George T Baker Aviation School
06.2015
High School Diploma -
Miami Beach High School
06.2015
Skills
- Customer service
- Emergency Situations Management
- Adult AED and CPR
- Crew Resource
- Microsoft Office
- Airline Operations
- Proficient in hand and power tools
- Carpenter's Levels
- Equipment oversight
Languages
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Flight attendant
Silver Airways
02.2019 - 06.2025
Equipment room coordinator
Eulen of America
06.2017 - 02.2019
Check-in Agent
SMS International Shore Operations
01.2017 - 08.2018
Valet Parking Supervisor
AAA Parking
07.2015 - 01.2017
Associate of Arts - Aviation And Airway Science
Miami Dade College
High School Diploma -
George T Baker Aviation School
High School Diploma -
Miami Beach High School
Pilot Certificate - Pilot
American Flyer