Weltong Oragene
Greenacres City,FL
Summary
Dynamic, multilingual Flight Attendant with a proven track record in delivering exceptional customer service. Recognized for a poised and personable demeanor, fostering a positive atmosphere in high-pressure environments. Committed to teamwork and collaboration, consistently enhancing the travel experience for passengers through excellent customer relations and a welcoming attitude. Passionate about creating memorable journeys while ensuring safety and comfort at every step.
Overview
10
10
years of professional experience
Work History
Flight attendant
Silver Airways
02.2019 - 06.2025
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Ensured safety and comfort of customers onboard aircraft.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Equipment room coordinator
Eulen of America
06.2017 - 02.2019
- Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
- Processed and handled customer complaints, answering questions and providing alternative solutions.
- Utilized customer service software to accurately enter customer data, process orders and update customer records.
Check-in Agent
SMS International Shore Operations
01.2017 - 08.2018
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Reviewed tickets, identification and passports to verify traveler identity.
- Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
- Input customer reservations, payment sources, and contact details into Sabre system.
Valet Parking Supervisor
AAA Parking
07.2015 - 01.2017
- Provided punctual, polite valet services to uphold professional standards.
- Inspected vehicles to verify condition ahead of customer returns.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
Education
Pilot Certificate - Pilot
American Flyer
Pompano Beach, FL08-2025
Associate of Arts - Aviation And Airway Science
Miami Dade College
05.2019
High School Diploma -
George T Baker Aviation School
06.2015
High School Diploma -
Miami Beach High School
06.2015
Skills
- Customer service
- Emergency Situations Management
- Adult AED and CPR
- Crew Resource
- Microsoft Office
- Airline Operations
- Proficient in hand and power tools
- Carpenter's Levels
- Equipment oversight
Languages
English
Native or Bilingual
Creole
Native or Bilingual
Timeline
Flight attendant
Silver Airways
02.2019 - 06.2025
Equipment room coordinator
Eulen of America
06.2017 - 02.2019
Check-in Agent
SMS International Shore Operations
01.2017 - 08.2018
Valet Parking Supervisor
AAA Parking
07.2015 - 01.2017
Associate of Arts - Aviation And Airway Science
Miami Dade College
High School Diploma -
George T Baker Aviation School
High School Diploma -
Miami Beach High School
Pilot Certificate - Pilot
American Flyer
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