Wendeline Ellis
Flagstaff,AZ
Summary
Dynamic and adaptable professional with a proven track record in customer service and cash handling, honed across roles at City Of Flagstaff and The Children's Place. Excelled in creating engaging customer experiences and streamlining operational processes. Skilled in computer applications and CPR certified, demonstrating a blend of technical and interpersonal skills to enhance organizational efficiency.
Approaches each day and unique challenges with enthusiasm, patience, and humor.
Overview
3
3
years of professional experience
Work History
Recreation Assistant
City Of Flagstaff
07.2023 - Current
- Responded to public inquiries to provide information about programs and facilities.
- Opened, closed and secured facilities at prescribed times to accommodate scheduled activities.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
- Performed clerical, accounting, and bookkeeping duties to process participation fees and reconcile cash receipts daily.
Retail Sales Associate and Team Lead
The Childrens's Place
06.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and provided outstanding customer service.
- Developed strong rapport with customers and created positive impression of business.
Guest Services Coordinator
Flagsatff Skincare and Med Spa
05.2022 - 10.2022
- Booked appointments, accepted payments and answered guest questions.
- Recommended and sold spa packages and memberships based on client's preferences and needs.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
- Managed front desk by answering phones, scheduling appointments, and greeting guests.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
Education
General Studies
Coconino Community College
Flagstaff, AZ04-2014
Skills
- CPR certified
- Flexibility
- Cash Handling
- Customer Service
- Organizational
- Office Skills (filing, scanning, etc)
- Computer Skills
- Teleworking
Timeline
Recreation Assistant
City Of Flagstaff
07.2023 - Current
Retail Sales Associate and Team Lead
The Childrens's Place
06.2022 - 04.2023
Guest Services Coordinator
Flagsatff Skincare and Med Spa
05.2022 - 10.2022
General Studies
Coconino Community College
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