Wendy Andersen
Rockford,IL
Overview
25
25
years of professional experience
Work History
Kennel Manager
Airport Pet Lodge
Rockford, IL
05.2018 - Current
- Developed and implemented kennel policies and procedures.
- Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
- Supervised team of Kennel Assistants in daily operations of the kennel.
- Maintained records for all animals housed at the facility including medical histories, food intake, grooming schedules, and medications administered.
- Provided training to staff on proper handling techniques for animals.
- Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
- Managed inventory of food supplies and other materials needed to run the kennel efficiently.
- Oversaw scheduling of appointments for boarding services or daycare activities.
- Maintained detailed records of animal numbers, medical issues and behavioral concerns.
- Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.
Kennel Technician
Winnebago County Animal Services
Rockford, IL
09.2015 - 05.2018
- Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
- Assisted veterinarians with medical procedures such as vaccinations and medical checks
- Maintained records of animal feedings, treatments and other updates.
- Monitored animals for signs of illness or distress and reported to supervisor immediately.
- Performed minor grooming services such as brushing fur coats and trimming nails.
- Conducted behavior assessments on new arrivals to determine appropriate housing needs.
- Provided humane treatment of all animals at all times.
- Conducted tours of the facility for prospective adopters.
- Assisted with the adoption process by providing information about available pets.
- Prepared food to meet needs of animals under care with appropriate meals.
- Maintained clean and orderly play yards, kennels and cages.
- Stayed on top of laundry, sweeping and disinfection protocols.
Summary of Jobs
Temp Agency
Rockford, IL
02.2005 - 02.2015
- worked factory jobs, machine work, assembly, and packaging
Cashier
Aldi Foods
Rockford, IL
02.2001 - 02.2005
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
Education
High School Diploma -
Jefferson High School, Rockford
Rockford, IL06-1995
Skills
- Staff Scheduling
- Policy Enforcement
- Safety Procedures
- Staff Management
- Customer Service
- Decision-Making
- Time Management
- Customer Relationship Management
- Team Leadership
- Schedule oversight
- Work Planning and Prioritization
- Staff Training
- ability to work in all weather conditions
- light data entry
- ability to work in fast paced environments
Timeline
Kennel Manager
Airport Pet Lodge
05.2018 - Current
Kennel Technician
Winnebago County Animal Services
09.2015 - 05.2018
Summary of Jobs
Temp Agency
02.2005 - 02.2015
Cashier
Aldi Foods
02.2001 - 02.2005
High School Diploma -
Jefferson High School, Rockford