Overview
Work History
Education
Skills
Timeline
Generic

Wendy Andersen

Rockford,IL

Overview

25
25
years of professional experience

Work History

Kennel Manager

Airport Pet Lodge
Rockford, IL
05.2018 - Current
  • Developed and implemented kennel policies and procedures.
  • Conducted regular inspections of the kennel facility to ensure it is safe, clean, and well-maintained.
  • Supervised team of Kennel Assistants in daily operations of the kennel.
  • Maintained records for all animals housed at the facility including medical histories, food intake, grooming schedules, and medications administered.
  • Provided training to staff on proper handling techniques for animals.
  • Assisted in feeding, watering, exercising, bathing, cleaning cages and runs, administering medications when necessary.
  • Managed inventory of food supplies and other materials needed to run the kennel efficiently.
  • Oversaw scheduling of appointments for boarding services or daycare activities.
  • Maintained detailed records of animal numbers, medical issues and behavioral concerns.
  • Kept kennel clean and safe for animals by managing daily cleaning and maintenance schedules.

Kennel Technician

Winnebago County Animal Services
Rockford, IL
09.2015 - 05.2018
  • Provided daily care and monitoring of animals, including feeding, watering, cleaning cages and administering medications.
  • Assisted veterinarians with medical procedures such as vaccinations and medical checks
  • Maintained records of animal feedings, treatments and other updates.
  • Monitored animals for signs of illness or distress and reported to supervisor immediately.
  • Performed minor grooming services such as brushing fur coats and trimming nails.
  • Conducted behavior assessments on new arrivals to determine appropriate housing needs.
  • Provided humane treatment of all animals at all times.
  • Conducted tours of the facility for prospective adopters.
  • Assisted with the adoption process by providing information about available pets.
  • Prepared food to meet needs of animals under care with appropriate meals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection protocols.

Summary of Jobs

Temp Agency
Rockford, IL
02.2005 - 02.2015
  • worked factory jobs, machine work, assembly, and packaging

Cashier

Aldi Foods
Rockford, IL
02.2001 - 02.2005
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.

Education

High School Diploma -

Jefferson High School, Rockford
Rockford, IL
06-1995

Skills

  • Staff Scheduling
  • Policy Enforcement
  • Safety Procedures
  • Staff Management
  • Customer Service
  • Decision-Making
  • Time Management
  • Customer Relationship Management
  • Team Leadership
  • Schedule oversight
  • Work Planning and Prioritization
  • Staff Training
  • ability to work in all weather conditions
  • light data entry
  • ability to work in fast paced environments

Timeline

Kennel Manager

Airport Pet Lodge
05.2018 - Current

Kennel Technician

Winnebago County Animal Services
09.2015 - 05.2018

Summary of Jobs

Temp Agency
02.2005 - 02.2015

Cashier

Aldi Foods
02.2001 - 02.2005

High School Diploma -

Jefferson High School, Rockford
Wendy Andersen