Microsoft Office
Wendy Anderson
Tucson,AZ
Summary
Detail oriented Store Director of multiple volumes and formats. Proven leader who has built teams who have achieved and exceeded goals in sales, shrink, and gross. Used project management skills in closing and opening stores while maintaining high levels of customer service and employee morale. Takes great pride in hiring and training many employees that have become successful leaders themselves. Lead teams to successful in computer and systems conversions in 23 stores across the country.
Overview
23
23
years of professional experience
Work History
Store Director
Safeway
Tucson, AZ
02.2016 - Current
- Devised processes to boost long-term business success and increase profit levels.
- Developed new store location from ground up by hiring and training efficient team. Managed construction and merchandising teams to achieve deadlines.
- Analyzed operating and financial statements for profitability ratios.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Lead a project management team rolling out new computer systems and processes. Trained 20 store leadership teams in 9 states.
Store Director
Haggen
Tucson, AZ
05.2015 - 10.2015
- helped close store as a Safeway then within 24 hours reopen as a new divested store with the company Haggen. While maintaining employee morale and a smooth transistion.
- Developed new store location from ground up by hiring and training efficient team.
- Introduced new methods, practices, and systems to reduce turnaround time. new company and entirely new systems and processes for all to learn.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- in September had to close store and had to communicate to team and customers while being an effective positive leader.
Store Director
Safeway
Tucson, AZ
03.2001 - 05.2015
- Analyzed operating and financial statements for profitability ratios.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Identified current and future trends that appeal to consumers.
- Utilized information technology to record sales figures, for data analysis and forward planning.
- Prepared annual budgets with controls to prevent overages.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- achieved targets and became division leader in top ten out of stock controls, profits, sales, and fundraising
- Division trainer for future managers.
Education
University of Arizona
Tucson, AZSkills
Team leadership and coaching
Critical thinking
Problem solving
Attention to detail
Work ethic
Customer service
Software
Power BI
Empower
Work brain
Timeline
Store Director
Safeway
02.2016 - Current
Store Director
Haggen
05.2015 - 10.2015
Store Director
Safeway
03.2001 - 05.2015
University of Arizona