Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Arellano

Los Angeles,CA

Summary

Dynamic professional with a proven track record in customer service and inventory control, notably at Home Depot as well as in Ganahl Lumber. Excelled in relationship building and problem-solving, enhancing customer satisfaction and operational efficiency. Skilled in teamwork and multi-tasking, consistently achieving results through effective collaboration and innovative management strategies. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

12
12
years of professional experience

Work History

Sales Associate

Ganahl Lumber
Los Alamitos, CA
02.2022 - Current
  • Assisted customers with selecting the appropriate lumber for their projects, resulting in increased satisfaction and repeat business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stayed current on industry trends and new product offerings, enabling informed discussions with clients about innovative solutions for their projects.

Department Manager

Home Depot
Torrance, CA
03.2014 - 03.2022
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Coordinated logistics operations including scheduling truck deliveries and managing dock appointments efficiently.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Established clear expectations and performance metrics for employees, promoting accountability within the department.

Front End Supervisor

Ross Dress for Less
Los Angeles, CA
09.2012 - 03.2014
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.

Education

Automotive 1 Certified - Automotive

Harbor Occupation Center
San Pedro, CA
02.2022

High School Diploma -

Fremont High
Los Angeles, CA
06.2021

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Multi-tasking strength
  • Relationship Building
  • Stocking and Receiving
  • Inventory Control

Timeline

Sales Associate

Ganahl Lumber
02.2022 - Current

Department Manager

Home Depot
03.2014 - 03.2022

Front End Supervisor

Ross Dress for Less
09.2012 - 03.2014

Automotive 1 Certified - Automotive

Harbor Occupation Center

High School Diploma -

Fremont High
Wendy Arellano